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Northwestern University Information Technology (NUIT) provides all technology services to University entities, including but not limited to, voice, data, video, and wireless networks and services; Internet, and academic and administrative systems.

NUIT service statistics and customer service results available include:

NUIT Service	Results and Statistics
NUIT Support	Support request statistics and customer satisfaction results
Distributed Support Services	School and departmental support request statistics
Business Intelligence	BI Tool, powered by Cognos BI, Web site statistics and browser profiles
Network and Communication Services	Network and telecommunication order statistics
Information Security	Information security event, notification, and violation statistics
NUIT Web Site	NUIT Web site page views, top pages, and browser profile statistics
The NUPortal	The NUPortal site page view and browser profile statistics
Capacity and Availability Service Monitoring: Statistics, Dashboard	Real-time Web application performances of Northwestern services

Additional Information

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