NUIT Results and Statistics
Northwestern University Information Technology (NUIT) provides all technology services to University entities, including but not limited to voice, data, video, and wireless networks and services; Internet, and academic and administrative systems.
NUIT service statistics and customer service results available include:
| NUIT Service | Results and Statistics |
|---|---|
| NUIT Support Center | Support request statistics and customer satisfaction results |
| Distributed Support Services | Support request statistics and customer satisfaction results |
| Network and Communication Services | Telecommunication order customer satisfaction results |
| Information Security | Information security event, notification, and violation statistics |
| NUIT Web Site | NUIT Web site page views, top pages, and browser profile statistics |
| The NUPortal | The NUPortal site page view and browser profile statistics |
| University Operator | University Operator call volume statistics |
| Capacity and Availability Service Monitoring: Statistics, Dashboard | Real-time Web application performances of Northwestern services |
Additional Information:
Support Contact:
NUIT Communications
it-communications@northwestern.edu
it-communications@northwestern.edu
Last Updated: 28 October 2009
