NUIT Results and Statistics

Northwestern University Information Technology (NUIT) provides all technology services to University entities, including but not limited to, voice, data, video, and wireless networks and services; Internet, and academic and administrative systems.

NUIT service statistics and customer service results available include:

NUIT Service Results and Statistics
IT Service Manager Support request statistics and customer satisfaction results
Distributed Support Services School and departmental support request statistics
Business Intelligence BI Tool, powered by Cognos BI, Web site statistics and browser profiles
Network and Communication Services Network and telecommunication order statistics
Information Security Information security event, notification, and violation statistics
NUIT Web Site NUIT Web site page views, top pages, and browser profile statistics
The NUPortal The NUPortal site page view and browser profile statistics
Capacity and Availability Service Monitoring: Statistics, Dashboard Real-time Web application performances of Northwestern services
Course Management System Customer satisfaction results

Additional Information

Support Contacts

Support Contact: