Switch from POP to IMAP (Windows Mail)

Note: This page covers changing a previously configured POP connection for Windows Mail to use IMAP. The instructions provided only cover the latest version of that particular client we support. Instructions for previous versions may be similar, but not exact.

Before you begin, you will need to Set up IMAP Access on your e-mail server.

1. From the Tools menu, select Accounts…. A window similar to the following will appear:
   

   Accounts Window (Remove E-Mail)

2. Select your POP account, then click Remove. A window similar to the following will appear:
   

   Account Delete Warning

3. Click OK. A window similar to the following will appear:
   

   Accounts Window (Add E-mail)

4. Click the Add… button. A window similar to the following will appear:
   

   E-mail Accounts Wizard Step 01

5. Select the E-mail Account icon, then click Next. A window similar to the following will appear:
   

   E-mail Accounts Wizard Step 02

6. Type your full name, nickname, or whatever you prefer into the Display Name: field, then click Next. A window similar to the following will appear:
   

   E-mail Accounts Wizard Step 03

7. Type your e-mail address into the E-mail Address: field, then click Next. A window similar to the following will appear:
   

   E-mail Accounts Wizard Step 04 (IMAP)

   1. Select IMAP from the drop down menu.
   2. Type your mail server into the Incoming mail (POP3, IMAP or HTTP) server: field. Your mail server is one of the following:
      • merle.it.northwestern.edu
      • lulu.it.northwestern.edu
      • casbah.it.northwestern.edu
      • hecky.it.northwestern.edu
        Note: Some departments have their own mail servers. If your mail server is not listed above, see your UNITS representative for the name of your mail server.
   3. Type your mail server into the Outgoing mail (SMTP) server: field.
      Note: If if you are connecting to NUNet through an Internet Service Provider (ISP) other than Northwestern, you need to obtain the name of your ISP's SMTP server and enter it into Outgoing mail (SMTP) server: field if you meet all of the following conditions:

      • You have an e-mail account on casbah, lulu, hecky or merle.
      • You use a third-party Internet Service Provider (ISP) such as America Online or InterAccess, or a cable modem/DSL to access the Internet.
      • You send mail to persons outside of NUNet (northwestern.edu).
8. Click Next. A window similar to the following will appear:
   

   E-mail Accounts Wizard Step 05

   1. Type your NetID into the Account Name: field.
   2. Un-check Remember password if it is checked.
9. Click Next. A window similar to the following will appear:
   

   E-mail Accounts Wizard Complete

10. Click the Do not download my e-mail at this time checkbox, then click Finish. A window similar to the following will appear:
    

    Accounts Window - Mail Tab (Properties)

11. Select your mail account, then click Properties. A window similar to the following will appear:
    

    E-Mail Properties - General Tab (IMAP)

12. Select the Advanced tab. A window similar to the following will appear:
    

    E-Mail Properties - Advanced Tab (IMAP)

    1. Un-check the This server requires a secure connection (SSL) checkbox under the Outgoing mail (SMTP): field.
    2. Check the This server requires a secure connection (SSL) checkbox under the Incoming mail (IMAP): field.
13. Select the IMAP tab. A window similar to the following will appear:
    

    E-Mail Properties - IMAP Tab

    1. Check the Check for new messages in all folders checkbox.
    2. Check the Store special folders on IMAP server ckeckbox.
14. Click OK. A window similar to the following will appear:
    

    Accounts Window (Close E-mail)

15. Click Close.