Switch from POP to IMAP (Outlook)

Note: This page covers changing a previously configured POP connection for Outlook to use IMAP. The instructions provided only cover the latest version of that particular client we support. Instructions for previous versions may be similar, but not exact.

Note: Before you begin, you will need to Set up IMAP Access on your e-mail server.

1. Select Tools => E-mail Accounts…. A window similar to the following will appear:
   

   Outlook Account Settings - E-Mail Tab (Remove POP)

2. Click Remove button. A window similar to the following will appear:
   

   Outlook Account Delete Warning

3. Click Yes. A window similar to the following will appear:
   

   Outlook Account Settings - E-Mail Tab (Blank)

4. Click the New… button. A window similar to the following will appear:
   

   Outlook E-mail Accounts Wizard Step 01

5. Select the Microsoft Exchange Server, POP2, IMAP, or HTTP radio button, then click Next. A window similar to the following will appear:
   

   Outlook E-mail Accounts Wizard Step 02

6. Select the Manually configure server settings checkbox, then click Next. A window similar to the following will appear:
   

   Outlook E-mail Accounts Wizard Step 03

7. Select the Internet E-mail radio button, then click Next. A window similar to the following will appear:
   

   Outlook E-mail Accounts Wizard Step 04a (IMAP)

   1. Type your full name, nickname, or whatever you prefer into the Your Name: field.
   2. Type your e-mail address into the E-mail Address: field. Use your alias@northwestern.edu, e.g. b-mcgee@northwestern.edu.
   3. Select IMAP from the Account Type: drop-down menu.
   4. Type your mail server into the Incoming mail server: field. Your mail server is one of the following:
      • merle.it.northwestern.edu
      • lulu.it.northwestern.edu
      • casbah.it.northwestern.edu
      • hecky.it.northwestern.edu
        Note: Some departments have their own mail servers. If your mail server is not listed above, see your UNITS representative for the name of your mail server.
   5. Type your mail server into the Outgoing mail server (SMTP): field.
      Note: If if you are connecting to NUNet through an Internet Service Provider (ISP) other than Northwestern, you need to obtain the name of your ISP's SMTP server and enter it into Outgoing mail (SMTP) server: field if you meet all of the following conditions:

      • You have an e-mail account on casbah, lulu, hecky or merle.
      • You use a third-party Internet Service Provider (ISP) such as America Online or InterAccess, or a cable modem/DSL to access the Internet.
      • You send mail to persons outside of NUNet (northwestern.edu).
   6. Type your NetID into the User Name: field.
   7. Un-check the Remember password checkbox.
8. Click the More Settings… button. A window similar to the following will appear:
   

   Outlook E-Mail Properties - General Tab (IMAP)

9. Select the Advanced tab. A window similar to the following will appear:
   

   Outlook E-Mail Properties - Advanced Tab (IMAP)

   1. Select SSL from the drop-down menu under the Incoming server (IMAP): field.
   2. Select None from the drop-down menu under the Outgoing Server (SMTP): field.
   3. Click OK.
10. A window similar to the following will appear:
    

    Outlook E-mail Accounts Wizard Step 04b (IMAP)

11. Click Next. A window similar to the following will appear:
    

    Outlook E-mail Accounts Wizard Complete

12. Click Finish.