Switch from IMAP to POP (Outlook 2003)

Note: This page covers changing a previously configured IMAP connection for Outlook 2003 to use POP. The instructions provided only cover the latest version of that particular client we support. Instructions for previous versions may be similar, but not exact.

Be aware that if you switch from IMAP to POP, you will not be able to access any messages stored in folders other than the Inbox. Also, any filters that you created which move messages into your IMAP folders will be broken.

1. Select Tools => E-mail Accounts…. A window similar to the following will appear:
   

   Outlook 2003 E-mail Accounts Wizard Step 01 (Edit)

2. Select View or change existing e-mail accounts, then click Next. A window similar to the following will appear:
   

   Outlook 2003 E-mail Accounts Wizard Step 02 (Remove IMAP)

3. Select your IMAP account, then click Remove. A window similar to the following will appear:
   

   Outlook 2003 Account Delete Warning

4. Click Yes. A window similar to the following will appear:
   

   Outlook 2003 E-mail Accounts Wizard Step 02 (Add POP)

5. Click Add…. A window similar to the following will appear:
   

   Outlook 2003 E-mail Accounts Wizard Step 02 (POP)

6. Check POP3, then click Next. A window similar to the following will appear:
   

   Outlook 2003 E-mail Accounts Wizard Step 03 (POP)

   1. Type your full name, nickname, or whatever you prefer into the Your Name: field.
   2. Type your e-mail address into the E-mail Address: field. Use your alias@northwestern.edu, e.g. b-mcgee@northwestern.edu.
   3. Type your mail server into the Incoming mail server (POP3): field. Your mail server is one of the following:
      • merle.it.northwestern.edu
      • lulu.it.northwestern.edu
      • casbah.it.northwestern.edu
      • hecky.it.northwestern.edu

        Note: Some departments have their own mail servers. If your mail server is not listed above, see your UNITS representative for the name of your mail server.

   4. Type your mail server into the Outgoing mail server (SMTP): field. Note: If if you are connecting to NUNet through an Internet Service Provider (ISP) other than Northwestern, you need to obtain the name of your ISP's SMTP server and enter it into Outgoing mail (SMTP) server: field if you meet all of the following conditions:
      • You have an e-mail account on casbah, lulu, hecky or merle.
      • You use a third-party Internet Service Provider (ISP) such as America Online or InterAccess, or a cable modem/DSL to access the Internet.
      • You send mail to persons outside of NUNet northwestern.edu).
   5. Type your NetID into the User Name: field.
   6. Un-check Remember password.
7. Click More Settings…. A window similar to the following will appear:
   

   Outlook 2003 E-Mail Properties - General Tab

8. Select the Advanced tab. A window similar to the following will appear:
   

   Outlook 2003 E-Mail Properties - Advanced Tab (POP)

   1. Check This server requires a secure connection (SSL) under the Incoming Server (POP3): field.
   2. Un-check This server requires a secure connection (SSL) under the Outgoing Server (SMTP): field.
   3. Un-check Leave a copy of messages on the server.
   4. Click OK.
9. Click Next. A window similar to the following will appear:
   

   Outlook 2003 E-mail Accounts Wizard Complete

10. Click Finish.