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Collaboration Services: Turning Off Conversation View

The default inbox view in Outlook 2010, Outlook 2011, and OWA groups e-mail by conversations. Conversations aggregate all e-mail with the same subject into one thread to allow easy reference to past messages and keep your inbox organized by subject. In the example below, three e-mails containing the same subject line are collected into one conversation.

A window showing three e-mails with the same subject line grouped into a conversation.

Conversation view can be turned off in all three Microsoft programs if you prefer a more traditional inbox view.

Turning Conversation View off in OWA

  1. Log in to OWA.
  2. Click Conversations by Date.
  3. Click Conversation in the drop down menu. This will uncheck the box next to conversation and remove the conversation view groupings from your inbox.

    The Conversations by Date menu. At the bottom is a checkbox for Conversation, which should be unchecked to return to a traditional inbox view.

Turning Conversation View off in Outlook 2010

  1. Click Mail in the navigation pane.
  2. Click Arrange by: Date (Conversations).
  3. Click Show as Conversations in the drop down menu. This will uncheck the box next to conversation and remove the conversation view groupings from your inbox.

    Arrange by: Date (Conversations) menu. Near the bottom is the option Show as Conversations, which should be selected again in order to turn it off.

Turning Conversation View off in Outlook 2011 for Mac

  1. Click Mail in the navigation pane.
  2. Click Arrange by: Conversations.

    The Arrange by: Conversations option in the Mail screen.

  3. Click Conversations in the drop down menu. This will uncheck the box next to conversation and remove the conversation view groupings from your inbox.

    The Arrange By: Conversations menu. Near the top is the option Conversations, which should be unchecked to return to a traditional inbox view.

Last Updated: 24 October 2011

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