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Collaboration Services: Migrate Mail Folders in Outlook 2010

  1. From Outlook 2010, in the Navigation pane, find the Personal Folders or folder structure that you want to migrate to your Northwestern Collaboration Services account.

    List of e-mail accounts and folders on the Outlook 2010 Navigation pane.

  2. Highlight the Inbox or top level folder you wish to migrate.

    An example folder tree in Outlook 2010. In this case, the top-level folder, Inbox, is selected.

  3. Click on the File Tab.

    The Outlook 2010 File tab.

  4. Select Open.

    The Open option of the File tab.

  5. Select Import.

    The Open menu of the File tab. The Import option is selected.

  6. Select Export to a file, click Next.

    Import and Export Wizard for Outlook 2010. From the list, Export to a file should be selected.

  7. Select Outlook Data File (.pst), click Next.

    Export to a File window of the wizard. From the list, Outlook Data File (.pst) should be selected.

  8. Select Inbox or other top level folder you wish to migrate. Make sure Include Subfolders is selected, then click Filter button.

    Export Outlook Data File window of the wizard. From the folder tree, either Inbox or a top-level folder should be selected. Below the folder tree, the box for Include subfolders should be checked. Afterwards, the Filter button should be selected.

  9. In the Filter window, under Messages Tab, the last option is Time. Change first box to Modified, and change second box to either Yesterday if you just want to migrate your folder structure, or select in the last 7 days if you want to migrate 7 days worth of your POP mail. Then click OK.

    The Messages tab of the Filter window. In the last section, from the dropdown menu next to Time, modified should be selected. Then, from the adjacent dropdown menu, the appropriate option should be selected corresponding to the amount of POP mail wished to be migrated. If you only want to migrate the folder structure, select Yesterday.

  10. Back on the Export Outlook Data File Window, click Next.

    The Next button on the Export Outlook Data File window.

  11. In Save exported file as: box, change ONLY the file name, from Backup.pst to Migrate.pst, make a note of the location of the Exported file you will need it later, and select your Options for duplicate items, click Finish.

    Export Outlook Data File save window. The file name should be changed from Backup.pst to Migrate.pst, and the location of the exported file should be noted. Then, from the Options, the corresponding radio button should be chosen regarding how duplicates should be handled.

  12. In the Outlook 2010 Navigation Pane, switch to your Exchange account Inbox.

    Outlook 2010 Navigation Pane showing the Exchange account Inbox.

  13. Click on the File Tab.

    The Outlook 2010 File tab.

  14. Select Open.

    The Open option of the File tab.

  15. Select Import.

    The Open menu of the File tab. The Import option is selected.

  16. Select Import from another program or file, click Next.

    Import and Export Wizard for Outlook 2010. From the list, Import from another program or file should be selected.

  17. Select Outlook Data File (.pst), click Next.

    Import a File window of the Wizard. From the list, Outlook Data File (.pst) should be chosen.

  18. Under File to Import box, make sure that the Migrate.pst, or file name from step 11 is populated, if not, click browse to find file. Select Duplicate option, click Next.

    Import Outlook Data File window of the Wizard. The file location and name from step 11 should be entered into the box; the Browse option may be used to locate the file. Then, in the Options section, the radio button should be selected for the appropriate course of action regarding duplicate messages.

  19. Under Select the folder to import from: make sure that the folders and subfolders you want to migrate are showing under Inbox or Top level folder, make sure Include Subfolders is selected, select Import items into the same folder in and verify that your Exchange account is selected, click Finish.

    Import Outlook Data File select folder window of the wizard. The folders to import from should show up in the box, and the box stating Include Subfolders should be checked. Then, at the bottom, from the radio buttons, select Import items into the same folder in, and then from the dropdown menu select your Exchange account.

  20. Verify that your folders and any mail migrated.

    The Exchange account showing the newly-migrated folders.

Last Updated: 2 November 2011

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