CONDUITS Online Billing Glossary
| Term | Description |
|---|---|
| Account Number | Chart of Accounts number. |
| Billing Cycle | The period of time between billing dates during which charges accrue. |
| Billing Date | Last day of the monthly billing cycle on which the billing reports are generated. |
| CONDUITS Contacts | Those individuals who are authorized to access one or more of the following functions in CONDUITS:
|
| Custom Reports | NUIT-designed reports that are similar in content to the printed IT Telecommunications Monthly Reports that had been distributed by NUIT. These reports can be run, saved and printed in several formats. |
| Department | Entity to which subscribers and services are assigned. |
| Local calls | All calls made to the 312, 847, 773, 630, 708, and 224 area codes, and local area code directory assistance calls. This includes calls dialed directly or made with an authorization code or a calling card. |
| MRC (Monthly Recurring Charge) | Charge that recurs on a monthly basis, such as upgraded voice mail service or an additional line appearance. |
| OCC (Other Charges and Credits) | Charge or credit that is likely to be a one-time charge for installation or modification of services, such as the installation fee for a telephone or data circuit. |
| PDF (Portable Document Format) | Document that can be shared, viewed, and printed on any system regardless of the operating system, original application, or fonts, using free Adobe Reader® software. |
| Standard Reports | Vendor-supplied billing reports, viewable only as HTML. |
| SubCode | Accounts. |
| Subscriber | Person or entity that services are associated with. There are three types of subscribers:
|
| Subscriber ID | System-generated identifier assigned to each subscriber. |
| Toll Calls | Domestic and international long-distance calls dialed directly or made with an authorization code or a calling card. |
Additional Information:
Support Contact:
For questions, please contact User Services:
Phone: 847-467-5560
E-mail:
it-services@northwestern.edu
For billing-related questions, please contact NUIT Billing:
Phone: 847-467-1000
E-mail: it-billing@northwestern.edu
For physical problems with your telephone, phone line, or data jack, please contact the NUIT Repair Center:
Phone: 611 from a campus phone or 847-467-1611 from off campus
E-mail: repair@northwestern.edu
Last Updated: 02 December 2008
