CONDUITS Online Billing Glossary

Term	Description
Account Number	CUFS account number.
Billing Cycle	The period of time between billing dates during which charges accrue.
Billing Date	Last day of the monthly billing cycle on which the billing reports are generated.
CONDUITS Contacts	Those individuals who are authorized to access one or more of the following functions in CONDUITS: Department Usage Report Contacts are authorized to view all charges incurred by the services belonging to a department, regardless of account number. Account Usage Report Contacts are authorized to view all charges incurred against the accounts assigned to them. Work Order Contacts are authorized to place orders for telecommunications and network services for a department. Approve Work Order Contacts are authorized to approve orders for telecommunications and network services for a department. Manage Contact Contacts are authorized to manage the CONDUITS contacts within their area.
Custom Reports	NUIT-designed reports that are similar in content to the printed IT Telecommunications Monthly Reports that had been distributed by NUIT. These reports can be run, saved and printed in several formats.
Department	Entity to which subscribers and services are assigned.
Local calls	All calls made to the 312, 847, 773, 630, 708, and 224 area codes, and local area code directory assistance calls. This includes calls dialed directly or made with an authorization code or a calling card.
MRC (Monthly Recurring Charge)	Charge that recurs on a monthly basis, such as upgraded voice mail service or an additional line appearance.
OCC (Other Charges and Credits)	Charge or credit that is likely to be a one-time charge for installation or modification of services, such as the installation fee for a telephone or data circuit.
PDF (Portable Document Format)	Document that can be shared, viewed, and printed on any system regardless of the operating system, original application, or fonts, using free Adobe Reader® software.
Standard Reports	Vendor-supplied billing reports, viewable only as HTML.
SubCode	CUFS Object Code.
Subscriber	Person or entity that services are associated with. There are three types of subscribers: Individual Subscriber is an individual with a NetID. Supplemental Subscriber is an entity with a supplemental identifier, such as a conference room. Summary Subscriber is an entity that equates to a department.
Subscriber ID	System-generated identifier assigned to each subscriber.
Toll Calls	Domestic and international long-distance calls dialed directly or made with an authorization code or a calling card.

• Log in - CONDUITS Online
• CONDUITS Online Billing Report User Guide
• CONDUITS Online Billing Tip Sheet
• CONDUITS Online Ordering Tip Sheet
• How CONDUITS Online Works
• CONDUITS Online Reports
• Billing Glossary
• Quick Reference

For questions, please contact User Services:

Phone: 847-467-5560
E-mail: it-services@northwestern.edu

For billing-related questions, please contact NUIT Billing:

Phone: 847-467-1000
E-mail: it-billing@northwestern.edu

For physical problems with your telephone, phone line, or data jack, please contact the NUIT Repair Center:

Phone: 611 from a campus phone or 847-467-1611 from off campus
E-mail: repair@northwestern.edu