Skip to main content

Blue Jeans Conferencing Service

Blue Jeans, powered by Blue Jeans Network (BJN), is available to anyone with a valid Northwestern Net ID. To get an account and begin using it immediately, visit the Blue Jeans login page and enter your NetID and NetID password. An account is automatically provisioned for you upon first login.

This cloud-based audio/video/content sharing conferencing service is vendor-agnostic and supports high-resolution videoconferencing (720p); high-resolution content sharing (up to 1080p); and real time video sharing. Live chat is available during meetings and meetings can be recorded. End-to-end encrypted meetings are available.

In addition, Blue Jeans integrates with Canvas, the University's Learning Management System, allowing instructors to conduct audio, video, and content sharing conferencing right within their Canvas courses. Student study groups can virtually meet over Blue Jeans, allowing added flexibility when trying to coordinate schedules.

Key Features and Benefits

* An endpoint can be a room H.323 and telepresence systems, laptop, tablet, smartphone, or standard telephone (audio-only connection).

How It Works

Sign up for a Blue Jeans User Account to schedule, host, or moderate a meeting. Accounts are automatically provisioned for use.

The first time you log in, schedule, or connect to a Blue Jeans meeting using a computer you will need to download the Blue Jeans desktop application. Downloading and installing the desktop application takes a few minutes. Mobile users will need to download the app from Google Play or the App Store.

Schedule a meeting: Follow the step-by-step instructions to schedule a meeting.The meeting scheduler will receive an automated email from BlueJeans Network with connection details including a URL to access the meeting. This email can be forwarded to meeting participants or added to a meeting invitation in Outlook.

Attend a meeting: There are two ways to attend a Blue Jeans meeting; using the URL received in the meeting email invitation, or directly from within your Blue Jeans account. A Blue Jeans account is not required to attend a meeting. How do I attend a Blue Jeans meeting?

Access Blue Jeans in Canvas: Northwestern instructors can access Blue Jeans in their Canvas courses. While in Canvas, choose the “Blue Jeans” tab on the left-hand navigation bar. When prompted, click Yes to “Authenticate” and  “Authorize.” A new account will automatically be created for first time users. Blue Jeans user guides and how-to videos can be found in the Canvas Learning Center.

Download the Blue Jeans Desktop Application

Blue Jeans and Regulated Data

Blue Jeans does not comply with some regulatory requirements for specific types of regulated data. Among the types of information that may not be maintained, shared, or processed when using Blue Jeans are:

Support

Basic user support is provided by Blue Jeans:

Contact Blue Jeans:

Call: 408-791-2830
Support hours: 2:00 a.m. to 11:00 p.m. CST, Monday through Friday (excluding holidays)
Start a Web Chat
Blue Jeans user guides and videos

For general questions relating to getting started, how to use the Blue Jeans features, and Northwestern NetID-related issues, contact the IT Support Center at (847) 491-4357 (1-HELP) or consultant@northwestern.edu.

Last Updated: 24 October 2017

Get Help Back to top