Support Request
Your one-stop shop for Information Technology support
Support Request is your source for IT help at Northwestern.
Need help right away? Find telephone numbers, e-mail addresses, links to online forms, and more in the right-hand column below. Follow the links in the left-hand column to explore more detailed information about support resources available to you.
| Support Resources | Contact Information |
|---|---|
| NUIT Support Center
General IT support |
Kresge 1-435, Evanston campus
847-491-HELP (4357) consultant@northwestern.edu |
|
Distributed Support Services
For-fee faculty/staff desktop support |
Faculty and staff can submit ad hoc support requests online for a fee. Submit an ad hoc support request Find your school or department to submit a support request online. UNITS representatives are local technical contacts. Get to know your department's UNITS reps - they're a great source of information. |
| Academic & Research Technologies Research and teaching support for faculty |
Bob Taylor, Director of Academic & Research Technologies
847-467-2828 or bob-taylor@northwestern.edu Supported systems and services include NU's Course Management System, smart classrooms, videoconferencing, Advanced Media Production Services, and Visualization Lab |
| Network Services Telecommunications and network issues |
To report a campus-wide network problem: Network Operations Center, 847-467-NNOC (6662) General NU Network-related questions: nsg-net@northwestern.edu Problems with your Northwestern telephone: Call 611 (on-campus) repair@northwestern.edu |
Last Updated: 07 August 2008
