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Summer 2014 Edition

eCommunicator is a quarterly newsletter about technology tools, services, and support at Northwestern University.

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NUIT Events & Presentations

What’s New & Changing in IT?

eCOMMUNICATOR

Summer 2014 Edition

What's New and Changing in NUIT?

NUIT to Retire Depot in August

Depot, a web-based document management tool used by Northwestern faculty to upload, store, and share documents or files will be retired effective August 31, 2014. NUIT is retiring the legacy system in favor of new technology and more advanced file-sharing resources available at the University.

Prior to August 31, Depot account holders are encouraged to download and save any files they may want to keep and move them to one of the University-provided file sharing services. Visit the File Sharing at Northwestern page for a list of available resources and service guidelines. Faculty needing online storage for research projects should continue to use Vault the University’s central storage platform for research information. To learn more, read the What’s New and Changing in NUIT article.

Multi-Factor Authentication for FASIS Self-Service Planned for Fall

In partnership with Faculty and Staff Information Systems (FASIS), NUIT will extend a working pilot of multi-factor authentication and re-enable electronic W-2s and Direct Deposit to all FASIS Self-Service users by the end of fall quarter. The new multi-factor authentication technology, powered by Duo, provides an extra layer of password protection to reduce the risk that your personal information can be easily compromised should someone learn your NetID password.

This technology allows users to integrate a smartphone, cell phone, or landline telephone into the login process. Once such a device is registered with multi-factor authentication, you must confirm any attempts to access your FASIS Self-Service account by either using a simple application on your registered smartphone, or answering a phone call to any registered cell or landline phone number.

As a University employee, you are eligible to register your smartphone, cell phone, or landline phone with multi-factor authentication. Registration is an online process that takes just minutes to complete. You will need to have your phone with you at time of registration. To learn more, read the What’s New and Changing in NUIT article.

P2P Applications Blocked Over VPN Beginning July 29

On July 29, NUIT expanded its blocking of Peer to Peer (P2P) file sharing applications to computers using the University’s Virtual Private Network (VPN). The goal is to discourage the use of these applications, which can be used for illegal downloading, on devices that are also using University resources. NUIT started blocking P2P applications on computers using the guest networks last summer.

Since this block was established, NUIT has received no copyright complaints for the guest network. Blocking these applications on computers connected to VPN is expected to have similar positive results. It will also continue to help protect members of the Northwestern community who are using VPN from copyright lawsuits.

New Virtual Server Request Form Now Available

To improve the process for the IT@NU community to request new virtual servers in the Northwestern University data centers, NUIT has updated the Virtual Server Hosting Request Form.

The new form streamlines the required information and further automates the fulfillment workflow for ticket hand-offs, reducing the time needed to provision new hosts. The form combines technical specifications and contact details, along with initial Nagios service monitoring and network access rules.

Please allow up to five business days for all virtual server hosting requests to be reviewed and processed. Additional information and consultation may be required. For MS-Windows hosts, default network access rules will allow inbound Remote Desktop (RDP - TCP 3389) to the specified management IP addresses. For RHEL/Linux, Secure Shell (SSH - TCP 22) will be allowed from the specified management IP addresses. Additional firewall requirements can be requested once the new host has been turned over to the requester for management.



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