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Canvas Support and Known Issues

Northwestern has contracted with Canvas vendor, Instructure, to provide 24/7 support for general questions relating to getting started, how to use Canvas features, and basic troubleshooting assistance.

For Northwestern NetID-related issues, contact the IT Support Center at (847) 491-4357 (1-HELP) or consultant@northwestern.edu.

Canvas Vendor Support:

Canvas Online Resources:

Known Issues

Northwestern IT is aware of the following known issues in Canvas and will provide more information as it becomes available. Visit the Canvas Learning Center for more information, including alternate solutions and best practices.

Last Updated: 20 March 2017

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