Canvas Support and Known Issues
Northwestern has contracted with Canvas vendor, Instructure, to provide 24/7 support for general questions relating to getting started, how to use Canvas features, and basic troubleshooting assistance.
For Northwestern NetID-related issues, contact the IT Support Center at (847) 491-4357 (1-HELP) or email@example.com.
Canvas Vendor Support:
Canvas Online Resources:
Northwestern IT is aware of the following known issues in Canvas and will provide more information as it becomes available. Visit the Canvas Learning Center for more information, including alternate solutions and best practices.
- Complete log out requires clearing Internet browser cookies.
- Speedgrader does not work as expected after changes are made to a group set associated with a group assignment.
Last Updated: 20 March 2017Get Help Back to top