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Laptop ER is an NUIT support initiative providing convenient and efficient technical support services to members of the University community.

Students, faculty, and staff should continue to contact the NUIT Support Center for basic assistance and visit Laptop ER for hands-on support of laptop computers. On-site appointments will continue to be scheduled for students living in on-campus housing who own desktop computers.

Hours and Location

The convenient service, located at the NUIT Service Point on the ground floor of the Norris University Center across from the University bookstore, is available on a first come, first serve basis, and no appointment is needed. An electronic sign-in process is used to fully ensure a fair and effective support process. To facilitate the support process, users should bring a power cable, their computer's operating system CD, and any driver CDs, if applicable.

During the regular school year, Laptop ER is available from the first week of class through reading week. Laptop ER is not available during finals week, winter break, spring break, or during University holidays.

Wildcat Welcome Week Hours

Day	Hours	Locations
Tuesday	1:00 - 6:00 p.m.	Allison Hall, 1835 Hinman, Sargent Hall, NUIT Service Point
Wednesday	1:00 - 6:00 p.m.	Allison Hall, 1835 Hinman, Sargent Hall, NUIT Service Point
Thursday	1:00 - 6:00 p.m.	Allison Hall, 1835 Hinman, Sargent Hall, NUIT Service Point
Friday	1:00 - 5:00 p.m.	Allison Hall, 1835 Hinman, Sargent Hall, NUIT Service Point

Academic Year Hours

Day	Hours
Sunday	1:00 - 4:00 p.m.
Monday	1:00 - 6:00 p.m.
Tuesday	1:00 - 6:00 p.m.
Wednesday	1:00 - 6:00 p.m.
Thursday	1:00 - 6:00 p.m.
Friday	1:00 - 4:00 p.m.
Saturday	1:00 - 4:00 p.m.

Summer hours

Days	Hours
Monday-Friday	1:00 - 4:00 p.m.

Additional Information

Support Contacts