Greek House Telecommunications
Northwestern University Greek houses host varying levels of technical services. It is strongly recommended that all Greek houses contract with the University and ensure that telecommunications services (e.g. telephone, wired and wireless data network, entertainment television, etc.) meet the University minimum standard for residential buildings. This can be accomplished by contracting directly with NUIT for telecommunications or working with the Division of Student Affairs for a complete building management solution.
- Building Residents: To determine which services are available within your Greek house, contact your house manager.
- Building Managers: To determine which services are available within your Greek house or to investigate the addition of new services, contact NUIT Network and Communication Services at it-services@northwestern.edu or 847-467-5560.
University Managed Residential Facilities Telecommunications Standards
The following services are considered to be the minimum telecommunications services that are installed in University managed buildings by NUIT. It is recommended that all Greek houses contract with either NUIT or Student Affairs and work towards achieving and maintaining these standards.
- Wired Data: One active network connection per resident within the assigned sleeping room
- Wireless Data: Ubiquitous wireless access coverage in sleeping and lounge areas throughout the building
- NUTV Desktop Viewing: One active connection per resident
- NUTV Set top Box: Upon request for public viewing areas
- Telephone:
- Personal Service -- includes unlimited local and long distance calling, three-way calling, call-waiting, call forwarding, and caller ID
- General Service -- includes local and on-campus dialing (including 911); available for public access areas; long distance dialing is facilitated through an authorization code for tracking and billing purposes
- Mobile Telephone: Improved building-wide coverage for most carriers
- Emergency Communication Device: Direct dial to 911, placed at frequent intervals in Northwestern residence halls
- Coaxial Cable Television: Upon request for public viewing areas or in sleeping rooms, as wiring is available; currently provided by Comcast
How to Order
To order NUIT telecommunications services for a Greek house, a signed NUIT Greek Telecommunications Agreement must be on file with NUIT, and a designated Work Order Contact needs to be identified by the Division of Student Affairs. The contact will be issued a NetID and granted access to the CONDUITS order placing and billing system. Work orders can only be placed by the appropriately authorized individual. To change a work order contact, contact Student Affairs.
Cost
Rates for all Greek telecommunication services are available on the Greek Housing Service & Equipment Charge List.
Policies
All Greek houses are responsible for ensuring compliance with all governmental laws, ordinances and regulations applicable to the permitted use of the telecommunications services and shall promptly comply with all governmental orders and directives for the correction, prevention, and abatement of any violations or nuisances in, upon, or connected with the house. University policies relating to NUIT services can be found on the NUIT Web site.
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NUIT provides support to students who need assistance with supported University computer applications and connectivity. Visit the NUIT Support Center for more information about available options.
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The NUIT Service Repair Center is available 24 hours a day, 7 days a week to assist with NUIT installed services. Dial 611 to report any of the following problems: no dial tone, static, trouble placing campus calls, trouble with call waiting or trouble with incoming calls, trouble with television, no wireless or wired connection.
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Questions regarding telecommunications service options should be directed to Network and Communications Services at it-services@northwestern.edu or 847-467-5560.
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NUIT billing questions can be directed to it-billing@northwestern.edu or 847-467-1000.
Last Updated: 08 September 2009

