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Multi-factor Authentication at Northwestern

What is Multi-factor Authentication?

Northwestern Information Technology provides Multi-factor Authentication technology, powered by Duo, to add an extra layer of login protection for Northwestern systems. To protect against misuse of compromised credentials, this technology integrates your phone into the login process, resulting in two types of authentication to verify your identity:

Once a phone is registered with Duo, attempts to access University systems that utilize this technology require a user to confirm their identity by using a smartphone app, a text message, or a phone call to any previously registered phone numbers.



Registration is a simple online process that takes just minutes to complete. Visit the Knowledge Base for solutions to commonly asked questions about registering and managing your phone with MFA.  You can also drop in at Open Labs for registration guidance, or request assistance from myHR.

Once registered, the login process is simple. Enter your NetID and NetID password, as usual, and you will be prompted to confirm your identity through your registered phone via voice, text-message, or push notification to the Duo App. Once confirmed, you will gain access to the system.

At this point you will have the option to check a “remember me” box, which will bypass the need to use Multi-factor Authentication for subsequent logins for a period of 30 days.

Screen shot of Multi-factor confirmation

You will however, still need to use your NetID and NetID password for each login.

Manage Your Registered Phones

You can manage your registered phone(s*) at any time, including:

Last Updated: 13 November 2017

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