Meeting Maker Known Issues

General Settings

• NetID@domain issues - If NetID@domain.edu appears as default e-mail address, users should access EDIT\USER INFO and add their public e-mail address under the E-MAIL ADDRESS setting. This eliminates the NetID@domain.edu issues when other users use the ‘E-MAIL GUEST' button on the GUEST tab of a proposal.
• Initial Log-in issues - When a new Meeting Maker account is setup, a default password is provided to the end user. If the end user changes their NetID password after this default password is set, Meeting Maker will assume the new NetID password.

Meeting Maker for Windows

• If Meeting Maker becomes corrupt, clear the Meeting Maker cache and delete all files in the directory. The Meeting Maker cache can reside in one of the following locations:
  • C :\Program Files\meetingmaker\MMCLNT32\
  • For WINDOWS XP: C:\Documents and Settings\[your login name]\Application Data\meetingmaker\MMCLNT32
  • For Vista: C:\Users\[your login name]\AppData\Roaming
• Setting your monitor to High Resolution may cause Meeting Maker meetings to disappear from view
• Using the horizontal scroll bar to view Meeting Maker calendar may cause the dates to jump forward/backward 2 times (days, weeks, months)
• Users may experience problems when printing multiple events

See Meeting Maker for Windows for more information.

Meeting Maker for Macintosh

• If Meeting Maker becomes corrupt, users can delete the Meeting Maker cache
  • Open the home folder > Library > Preferences > Meeting Maker
  • Delete everything except mmusrprf.mdb
• OS 10.5 Install issues - Mac Meeting Maker installer fails on install due to package issues

See Troubleshooting Meeting Maker for Macintosh for more information.

Meeting Maker Online Client

• Disable Pop-up blockers for the Online Meeting Maker site. Meeting Maker uses pop-ups for new events, reminders, etc.
• Meeting Maker Online is not supported on mobile devices due to its use of multiple frames

Meeting Maker Palm Conduits

• Meeting Maker Palm Conduits does not work with Palm desktop version 4.2 or higher

See Troubleshooting Palm (Win) and Troubleshooting Palm (Mac) for more information.

Meeting Maker Connector for Outlook

• Error message: “Unable to synch: no current session”
  • Run Outlook's Help/Detect and Repair... option to repair the Outlook settings
  • If Detect and Repair does not resolve the error, create a new profile in Outlook and then synchronize MMCO to the new profile
• Some recurring meetings proposed by others show up in Outlook an hour off

See Troubleshooting MMCO (Win) for more information.

 What is INTERNAL ERROR -2146893802?

• If you get an internal error -2146893802 when attempting to login using a Meeting Maker client on a Windows computer, and the login fails, close Meeting Maker and go to C:\Documents and Settings\[Windows XP username]\Application Data\Microsoft\Crypto\RSA and delete the contents of the RSA folder.