SRS Support & Training

Support

Technical support is available to faculty members directly from NU's Student Response System Vendor, Turning Technologies. To contact Turning Technologies please call 1-866-746-3015 between 6 am and 7 pm or email support@turningtechnologies.com. For all other SRS-related questions please contact NUIT-AT Faculty Support Services at 847-491-4044 or e-learning@northwestern.edu.

Training

Student Response System training is available online from the vendor, Turning Technologies, LLC. Instructor-led, Web-based sessions are offered every week via desktop WebEx remote sessions, along with conference call.

For information about scheduled sessions, go to Turning Technologies' online training, choose a session (see descriptions below), and sign up as an existing customer.

Upon registration for a session, you will receive a link to the meeting that includes a password and a toll-free number to call.

Turning Technologies' Online Training Sessions

Basic (1/2 hour)

If you can't spare an hour, join this new basic training and learn just enough to get started. This training session explains how to add TurningPoint to your presentations. This includes setting up the hardware, how to create a basic slide, how to create a Participant List, a short introduction to the Show Bar, and how to save the information you gathered.

Intermediate (1 hour)

Intermediate reiterates the topics from the basic session plus much more. It explains everything you need to know to run a successful TurningPoint presentation including explaining what TurningPoint is and the files it produces; running he device wizard; creating slides; including correct answers and all response reminders; changing chart color and other display settings; preparing to launch your presentation; using the Show Bar in a slideshow; producing reports; and saving and viewing reports. This session does not cover setting up the hardware.

Advanced (1 hour)

Advanced training is an introduction to the display settings and the features found on the Tools menu on the TurningPoint toolbar. This session includes an in-depth look at display settings and covers data slicing, standards, comparative links, and the parser. Additional time is available for questions.