Get Started - Six Steps to Connect at NU

Welcome to Northwestern University! As a student at NU, you have access to a multitude of tools for managing information like grades and tuition, plus resources you can use for research, academics, and more.

By completing the steps below, you'll be connected to Northwestern and all of these resources. Plus, you'll be in control of your computer security, which will save you a lot of time and trouble.

Let's get started!

Step 1: Activate Your NetID

Your NetID is your key to all the tools and resources NU has to offer, including your email account, grades, tuition information, research tools, and more.

Step 2: Activate Your Email

Your @u.northwestern.edu account provides email, calendaring, Google Sites and Google Docs, spreadsheets, and presentations. Bookmark the login page and be sure to keep track of your original username and password–you'll need them when you graduate!

Step 3: Get a Digital Security Reality Check

Get a reality check about your digital security and personal information; learn how to protect yourself when it comes to software updates, mobile devices, secure passwords, phishing scams, social media, and more with help from NUIT and a host of security resources that are right at your fingertips.

Step 4: Get Connected for Internet Access

Connect to the NU Network from on or off campus. Wireless is available in all residence halls and in most locations on campus, but don't forget an Ethernet cable for fast connections. You can also connect securely to the NU Network while you're off campus by using VPN.

Step 5: Contact Tech Support

Have a tech problem? NUIT has lots of ways to help you. If you think you have a computer virus, you forgot your password, or are having trouble connecting to network, contact the NUIT Support Center by phone at 847-491-4357 (1-HELP), email consultant@northwestern.edu, chat, or by visiting Laptop ER at the NUIT Service Point in Norris or the Support Center on Sherman Avenue.

Step 6: Stay In Touch

Now that you're connected to all the resources Northwestern has to offer, keep up to date about the latest technology news, tips, and events on campus. Follow NU1HELP on Twitter, become a fan of the NUIT Support Center on Facebook, or listen to the NUIT to Go podcasts.

NU1HELP on Twitter NUIT Support Center on Facebook 

And check out the Students section of the NUIT website for links to more technology resources and tools just for you, including instructions on setting up your mobile devices, how to get discounted software, and how to apply for a job in NUIT.

Additional Information

Support Contacts

Support Contact:

IT Support Center
Central service desk for students, faculty, and staff.
847-491-4357 (1-HELP)
Submit a Support Request