Telephone Services at NU

NUIT provides both IP-based (powered by Voice over Internet Protocol and Session Initiation Protocol technologies) and traditional time division multiplexing (TDM) phone services to the NU community. Before ordering, learn more about features and availability for both.

IP-based

IP-based services, powered by VoIP and SIP technologies, allow you to make telephone calls using the Northwestern Network.

An IP-based telephone set is a piece of equipment that looks and works like a traditional telephone set and is connected to the IP network. IP service allows for enhanced phone features and functionality, including mobility and presence. User guides are available for all phone sets available at NU.

IP-based telephone services are available to users in upgraded buildings. Moving forward, NUIT will deploy IP-based service in new buildings and newly-renovated buildings, along with the following campus locations:

• 1800 Sherman Avenue
• Lurie Building
• Silverman Hall
• Harris Hall
• Bienen School of Music

More information about IP-based telephone sets is available at Single Line Telephones.

TDM

Traditional time division multiplexing (TDM) phone offers basic phone features including voicemail and caller ID. Departments also have specialized options available including automatic call distribution systems and toll-free numbers.

To learn more about the different telephone sets available at NU, visit:

• Single Line Phones
• Multi-line Phones
• User Guides

How to Order

To order telephone services, a University work order contact must submit a request using the CONDUITS Online Order Form.

Cost

• Service & Equipment Charge List (PDF)
• Affiliates Service & Equipment Charge List (PDF)