Order Telephone Service

Once the type of service and phone has been identified, a University work order contact must submit an order request using the CONDUITS Online Order Form.

What to Know Before You Order

Be prepared to provide the following details upon order:

• Preferred location of telephone set, including jack number
• Subscriber NetID and name
• Data circuit number of requested order area (available on wall jack plate)

After the order request is submitted, you will hear from a Network and Communications Specialist within one to two business days.

Other Important Notes

  • IP-based telephone services are available to users in upgraded buildings. Moving forward, NUIT will deploy IP-based service in new buildings and newly-renovated buildings, along with the following campus locations:
    • 1800 Sherman Avenue
    • Lurie Building
    • Silverman Hall
    • Harris Hall
    • Bienen School of Music
  • For your safety and continued phone operation, IP-based telephone sets must stay in the original installation location; if a person must change locations, a work order contact must submit a change request via the CONDUITS Online Order Form

Cost

Additional Information

Support Contacts

Support Contact:

NUIT Network and Communication Services
Customer service liaison for telecommunication and networking needs.
Phone: 847-467-5560
E-mail: it-services@northwestern.edu

NUIT Service Center (Repair)
Phone: Please call NUIT repair at 611 from any campus phone.
repair@northwestern.edu