Order Telephone Service

Once the type of service and phone has been identified, a University work order contact must submit an order request using the CONDUITS Online Order Form.

What to Know Before You Order

Be prepared to provide the following details upon order:

•  Preferred location of telephone set, including jack number
•  Subscriber NetID and name
•  Data circuit number of requested order area (available on wall jack plate)

After the order request is submitted, you will hear from a Network and Communications Specialist within one to two business days.

Other Important Notes

• IP-based telephone services are available to users in upgraded buildings. Moving forward, NUIT will deploy IP-based service in new buildings and newly-renovated buildings, along with the following campus locations:
  • 1800 Sherman Avenue
  • Lurie Building
  • Silverman Hall
  • Harris Hall
  • Bienen School of Music
• For your safety and continued phone operation, IP-based telephone sets must stay in the original installation location; if a person must change locations, a work order contact must submit a change request via the CONDUITS Online Order Form
  

Cost

•  Service & Equipment Charge List (PDF)
•  Affiliates Service & Equipment Charge List (PDF)