Consultation and Contract Services

Conception

NUIT Academic & Research Technologies is available to discuss videoconferencing and how it can be utilized to fit within your communication needs. From desktop to room based solutions, we can work with you determine a videoconferencing solution that will support your current requirements and build in appropriate scalability to accommodate new technologies.

Planning

We can address all aspects of the potential project. Architecture, facilities integration, networking, lighting, scheduling and overall budget assessment will need to be discussed at this time.

Designing

Some projects, particularly with new buildings or when entire floors are being renovated, a design firm under contract will have their own AV consultant to provide similar services. However, we have determined from our own experiences, as well as direct customer feedback, A&RT provides a well grounded and realistic perspective on system design for everyday use, tested and reliable equipment recommendations in addition to all other aspects of room design.

Implementation

With a service contract in place, we will continue to work with you on the concept and design and write a request for proposal (RFP) to be submitted to a qualified list of vendors whose work currently meets Northwestern standards. After receiving the proposals from the vendors, they are reviewed, compared and revised. Upon your approval, the AV contract is awarded and the project is underway.

Once the project begins, A&RT will provide complete oversight of the installation. From working out details with facilities to getting network connections installed and activated, from keeping the project on time to making sure the quality of work being performed is adequate, and, of course, guaranteeing the system functions as it was designed, we can make that happen.

Documentation, Training, System Support and Maintenance

When videoconference rooms are built, they don't always come with a training manual. We can develop a guide which is specific to your system and train you and your group so they will be confident to walk in, use the system and possibly train others when needed.

As the usage of your videoconference room increases, so will its age, and like any piece of technology, it will require updates and service from time to time. We'll come by and make sure the equipment is functioning properly, clean it up, update the software to keep it up to date and handle any technical issues with the vendor to have it repaired or replaced as needed.

Contacts for Contract Services

For Videoconference rooms, please contact Kathy Leoni, Manager of the Classroom Technologies Design Group, to discuss your interests and begin planning your new videoconference facilities.

To discuss a wide array of support options for your videoconference room, contact Don Kenyon, Manager of Smart Classroom and Videoconference Support Services.