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Administrative Systems

Associate Vice President — Kris O'Brien 847-467-4733

Administrative Systems owns, manages, and develops enterprise systems to support the business of Northwestern University.  These enterprise systems are primarily utilized by students, faculty and staff to support the completion of core business capabilities.  The scope of services provided by Administrative Systems is provided in the Northwestern Business Capabilities.

Our mission is to enrich the Northwestern community experience with innovative technology solutions that transform Administrative Systems, driving effectiveness, efficiency, and flexibility through partnerships, knowledge, and understanding of Northwestern University priorities.

Administrative Systems Guiding Principles

Reporting to the Associate Vice President of Administrative Systems, areas within Administrative Systems include:

Alumni Development Enterprise Applications

Director — Stu Baker 847-491-1874

Alumni and Development Enterprise Applications (ADEA) supports the technological and business needs of Northwestern University’s Alumni Relations and Development (ARD) teams that are responsible for fundraising and alumni engagement and constituency participation across the globe.

Enabling Technologies

Director — Harry Samuels 847-467-4483

Enabling Technologies supports a broad portfolio that encompasses identity and access management, real-time system integration (SOA), solution architecture, application development, document management, and automated workflow. In all of these areas, Enabling Technologies strives to be innovative and customer-centric in bringing technology solutions to the Northwestern community.

Enterprise Reporting and Analytics

Director — Andrew Ludington 847-467-2402

Enterprise Reporting and Analytics (ERA) supports the growing demand from our users for a more holistic and multi-disciplinary view of University data by developing shared repositories and creating common data elements.

Finance, Facilities, and Research Administration Systems

Director —  Alan Garbarino 847-467-0133

The Finance, Facilities, and Research Administration (FFRA) systems group delivers technical solutions to support a broad range of University business needs. FFRA solutions enable Northwestern budgeting, procurement, and financial management; support the planning, development, and maintenance of the University's physical facilities; and facilitate sponsored research proposal development, submission, and award tracking. FFRA collaborates closely with business leaders and technical partners to align new business approaches with technology and bring value to the University community.  

Human Resources Information & Technology Services

Director — Charles DiCarlo 847-467-6637

Human Resources Information & Technology Services (HRITS) provides services to the Northwestern community to enable and maintain systems associated with the hire-to-retire business processes. Our system capabilities include, but are not limited to: Payroll, Benefits, Recruiting, Compensation, Learning & Development, and Timekeeping.

Project Management Office

Associate Director — Amy Engstler 847-467-7914

The Project Management Office (PMO) serves as an integrating point for Northwestern's administrative systems activities, pulling together projects that span business units and providing more effective service to those interacting with the enterprise systems groups. It is responsible for planning and coordinating across existing project and support teams, conducting business analyses for new initiatives, and serving as a coordinating point of multi-system projects. Other functions of the PMO include system training and collaboration with our support functions to understand how our systems and business processes might be adjusted to better meet the needs of the community.

Student Enterprise Systems

Director — Ann Dronen 847-491-8464

Student Enterprise Systems (SES) manages the enterprise systems that support student records, academic advisement, financial aid, and student financials processes.

Last Updated: 8 February 2019

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