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Northwestern IT Jobs

Employment Opportunities

See the list below for current openings across Northwestern IT: 

AV Systems Support Lead - IT Media & Technology Innovation

  • HR Job ID: 35900
  • Hiring Manager: James Henning
  • Location: Evanston
  • Post Date: 4/18/19

The AV Systems Support Lead provides supervision and leadership for a team of technology support specialists that deliver a portfolio of audio-visual services. This position acts independently, working under the general direction of the Associate Director of Audio-Visual Support and Systems Integration. This role collaborates with faculty, students and staff to optimize audio-visual support needs. This position provides operational support related to technology-enhanced spaces and special events, including the use of communication and collaboration tools, e.g., video streaming, web conferencing, lecture capture, etc. Represent Northwestern IT and serve as the primary AV systems support lead for the Chicago campus, which includes managing day-to-day support activities. Provide input into audiovisual system design, while promoting standard solutions that scale.

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Data Center Technician - IT Cyber Service Operations

  • HR Job ID: 35664
  • Hiring Manager: RuthAnn Ostrowski
  • Location: Evanston
  • Post Date: 3/15/19

Essential staff delivers onsite support for day-to-day Data Center work, NOC monitoring, smart hands for co-location customers, physical security, incident management, and the execution of the IT critical facilities’ preventative maintenance program. As part of a 24/7 team, provides excellent customer service in a fast-paced active environment and drives innovation. Demonstrates strong critical thinking for equipment installs, commissioning, network layer 1 and layer 2 infrastructure management, and creates methods of procedure and standard operating procedure documentation.

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Developer - IT Administrative Systems: Application Development & Operations

  • HR Job ID:  35339
  • Hiring Manager: Pang Hsiang
  • Location: Evanston
  • Post Date: 1/29/2019

Develops, codes, tests, and debugs new software or enhancements to existing software. Typically works with senior staff, but may coordinate smaller or less complex projects independently. Designs and implements basic technical solutions ensuring that business needs and requirements are met. Performs basic system integration tasks. Provides estimation for assigned tasks.

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Director - Media & technology Innovation

  • HR Job ID: 35790
  • Hiring Manager: Peggy McCready
  • Location: Evanston
  • Post Date: 4/2/2019

The Director leads a creative team of media and information technology specialists who deliver a portfolio of services that are specifically designed to further research initiatives, enhance online learning, improve the student experience, and support institutional strategic objectives. An essential element of this role is leading innovation in both the application of technology, production of media, and design of learning spaces to enhance the teaching, learning and research mission of the University. The director will develop and maintain strong working relationships with business and technology leaders across the schools and units to identify priorities for enhancing the existing service portfolio and ensure service offerings align with emerging requirements and industry best practice.

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IT Program Administrator - IT Research Computing Services

  • HR Job ID: 35681
  • Hiring Manager: Joe Paris
  • Location: Evanston
  • Post Date: 3/19/19

The IT Program Administrator oversees a major division/department-wide program or project. Provides direction and thought leadership to develop strategic administrative initiatives that meet the mission/objective of the program/project. Oversees the effective, compliant, & efficient daily management of all operational, financial, & business functions in support of the program/project & in coordination with central offices such as HR, Budget, Facilities, IT, & Provost. Represents program/project on internal & external business affairs & is viewed as an expert resource regarding program/project administrative affairs. The program/project is summarized below. (Definitions: Program: plan or system of taking action toward a goal. Project: planned actions with specified beginning & end.)

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Learning Engineer - IT Teaching & Learning Tech

  • HR Job ID: 35984
  • Hiring Manager: Vicky Getis
  • Location: Evanston
  • Post Date: 4/24/19

Reporting to the Manager of Faculty Support Services in NUIT Academic and Research Technologies (A&RT), the Learning Engineer provides curriculum design and course development services to faculty-driven initiatives from across the University. The Learning Engineer works in close coordination with instructors who have been awarded seed-funding from the Provost in support of digital/online projects that will enhance NU students’ learning through the innovative use of technologies. The job holder is often the principal project manager for engagements by Northwestern IT with NU schools and departments for development of new online courses. The Learning Engineer uses instructional design expertise to help A&RT’s Faculty Support Services team to assess, design, and co-develop blended digital learning experiences with instructors using North western’s Canvas educational platform and other educational technology applications, such as Yellowdig (social media), BlueJeans (videoconferencing) and Zaption (video quiz framework).

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Learning Technologist - IT Teaching & Learning Tech

  • HR Job ID: 35869
  • Hiring Manager: Vicky Getis
  • Location: Evanston
  • Post Date: 4/10/19

The Learning Technologist provide support for the LMS and other educational technologies; interact with vendors; participate in testing and pilots. This position reports to the Lead Learning Technologist/TLT Platform Support Svcs Lead.
Your day-to-day work will involve answering support tickets; interacting with colleagues, faculty, and vendors; participating in testing and technology pilots. You will contribute to communication efforts to keep faculty and staff up-to-date on the dynamic instructional landscape. You will tackle problems, take an experimental approach, and scout out new solutions.

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Senior Developer - IT Media and Design

  • HR Job ID: 35827
  • Hiring Manager: Rodolfo Vieira
  • Location: Evanston
  • Post Date: 4/4/2019

The Senior Developer participates as technical expert in design, development, coding, testing, and/or debugging of major new software and/or significant enhancements to existing software which may include applications over multiple platforms. This role guides and advises junior staff. This position manages complex projects independently and assists in estimating and planning for future development work. The Senior Developer performs complex system integration tasks.

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Senior Network Engineer - IT Cyber Telecom & Network Svcs

  • HR Job ID: 35429
  • Hiring Manager: Chris Fabri
  • Location: Evanston
  • Post Date: 2/8/2019

Senior Network Engineer leads design, implementation, operation, support, deployment and distribution of critical and complex voice, data, video, and converged communications services. Advises users on available services and assists in determining best fit. Identifies resources needed, develops schedules, and ensures timely completion of requests.

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Systems Analyst - IT Admin Systems

  • HR Job ID:  35993
  • Hiring Manager: Elizabeth Earl
  • Location: Evanston
  • Post Date: 4/24/2019

The Systems Analyst performs tasks related to the design, implementation, support/maintenance, and enhancement of NU's enterprise, vendor and in-house developed applications. This role documents functional requirements, analyzes requirements in the context of software and processes, develops and executes test plans, assists with and documents business process improvement efforts, and works with production issues. This position completes content, process, and procedures for technical and functional system work that is low to medium in complexity.

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Systems Analyst - IT Admin Enterprise Systems Alumni & Financials

  • HR Job ID:  35668
  • Hiring Manager: Sherry Majkszak
  • Location: Evanston
  • Post Date: 3/15/2019

The Systems Analyst performs tasks related to the design, implementation, support/maintenance, and enhancement of NU's enterprise, vendor and in-house developed applications. This role documents functional requirements, analyzes requirements in the context of software and processes, develops and executes test plans, assists with and documents business process improvement efforts, and works with production issues. This position completes content, process, and procedures for technical and functional system work that is low to medium in complexity. The System Analyst typically works with senior staff, but may coordinate smaller or less complex projects independently.

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Systems Analyst -  Admin Systems Ent Sys HR/Student

  • HR Job ID:  35421
  • Hiring Manager: Sarah Cross
  • Location: Evanston
  • Post Date: 2/6/2019

Systems Analyst performs tasks related to the design, implementation, support/maintenance, and enhancement of NU's enterprise, vendor and in-house developed applications. Documents functional requirements, analyzes requirements in the context of software and processes, develops and executes test plans, assists with and documents business process improvement efforts, and works with production issues. Completes content, process, and procedures for technical and functional system work that is low to medium in complexity. Typically works with senior staff, but may coordinate smaller or less complex projects independently.

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User Support Specialist - IT Technology Support Services

  • HR Job ID:  35250
  • Hiring Managers: Blake Wehlage
  • Location: Evanston
  • Post Date: 01/15/19

User Support Specialist provides support to end users for basic incident resolution and requests reported to the IT Support Center. This role identifies, researches, and resolves technical problems by responding to telephone calls, email, and personnel requests. Additionally, the role is responsible for documenting, tracking, and monitoring client interactions to ensure a timely resolution. This role is also responsible for providing a positive customer support experience and building strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a consummately professional attitude.

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To browse all open positions across Northwestern, visit the Careers page of the Human Resources website

Looking for student jobs? Visit  Student Employment Opportunities.

Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, and individuals with disabilities are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.

If you have a question about any of these opportunities, please contact  Chris Fyfe, talent acquisition partner.

 

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