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Northwestern IT by the numbers

Northwestern IT by the Numbers

Northwestern IT by the Numbers - Overview

Research

$796.4M Sponsored research supported
32,400 Processor cores available on Quest
3,600 Workshop attendees
3,411 Central Research Computing users (Quest)
1,774 Research data storage users
12PB RDSS data + 2.9PB Quest data=14.9PB Total research data

Teaching and Learning

1.99 Panopto content views
2,584 Classroom tech support tickets resolved
408 Registrar and departmentally controlled classrooms
68 Classrooms equipped for hybrid learning and lecture capture
2,882 Town hall, workshop and TEACHx registrants
150 Instructor just-in-time consultations
564 Instructors in online teaching practicum

Canvas

3.74MTotal log ins
133,921 Assignments
32,779 Unique students
122,898 Discussion topics
9,308 Course sites

Communication and Collaboration

1.82PB File storage within Collaboration software
1.92B Annual email volume
215 Digital displays
1,011 Newly created NUsites

Online Collaboration

395,868 Teams and Webex meetings
27.8M Teams and Webex meeting minutes
876,000 Teams and Webex meeting participants
4,143 Webinars
1.95M Zoom meetings
669.1M Zoom meeting minutes
11.41M Zoom meeting participants
306,664 Webinar participants

Infrastructure

88,000 Peak unique wireless devices per quarter
16,300 Campus telephones
71,000 Telephone calls processed per week
139 Countries connected using VPN
25,000 Unique VPN users in last twelve months
3,145 Hosted and managed servers
98% Inside space covered by Wi-Fi
250Gbps Available off-campus network bandwidth

Administrative Systems

491,000 Reports run
$17.4B Dollars processed
1M Financial transactions
195M Web service transactions
$599M Financial aid dollars processed
633,000 Student-based transactions
532,000 HR transactions
54,000 Facilities work orders
32,000 Alumni donation transactions

Security

21M SSO log ins
72,000 NetIDs assigned
890M Fraudulent emails blocked
877M Threats blocked at firewall
10M Multi-factor Authentication transactions for password security

Professional Services

52,139 Service Desk transactions
- 67% Email
- 33% Phone
1.72M Knowledge Base inquiries
117 Events with AV support
408 Videos produced

Computer and Device Management

15,400 Devices centrally backed up
3,100 Devices managed and supported by IT
9,600 Devices managed in central endpoint management platforms
5,750 Endpoint Device Management tickets resolved

Figures for FY21 (September 2020 – August 2021).

Last Updated: 28 February 2022

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