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NUFinancials Known Issues

7/23/18

ISSUE: Division by Zero error appears in Expense Reports where Receipt Split is used on transactions with foreign currency

AFFECTED SYSTEM: NUFinancials

WORKAROUND:

Navigation:  Employee Self-Service > Travel and Expenses > Expense Reports > Create/Modify

COMMENTS:

 

5/30/18

ISSUE: 'Back To Header' functionality not working when Approvers access transactions from the NUFinancials WorkCenter.
AFFECTED Users: All Approvers.
EXPECTED RESOLUTION: TBD
COMMENTS:  Approvers who use the approval queries found in the NUFinancials WorkCenter identified that when they click on a transaction ID that takes them to the approval pages, the 'Back to Header' link found in the upper left hand corner of the approval page is missing, taking away the option to return to the transaction's header page in order to apply their approval.

WORKAROUND: 

 

5/12/18

ISSUE: The ability to search for navigation in NUFinancials is not working.
AFFECTED SYSTEM: NUFinancials
EXPECTED RESOLUTION: Resolved on Monday May 14
COMMENTS: An issue with the search feature has been identified. NUFinancials team is working to resolve the issue.

WORKAROUND: Use the icons on the home pages and or the Navigator to navigate to needed functionality.

 

5/9/18

ISSUE: NUFinancials will be unavailable due to scheduled maintenance from 7am on Saturday, May 12, until 7am on Sunday, May 13.
AFFECTED SYSTEM: NUFinancials
EXPECTED RESOLUTION: 7am on Sunday May 13
COMMENTS:  

 

4/2/18

ISSUE: Portal Actuals journals with balancing lines may not copy correctly
AFFECTED PROCESS:
Portal Actuals Journals
EXPECTED RESOLUTION:
TBD
COMMENTS:

WORKAROUND:

2/13/18

ISSUE: Purchase Order (PO) approvals are only visible to original Buyer when PO Change Order is submitted
AFFECTED PROCESS: NUFinancials PO Change Order
EXPECTED RESOLUTION: TBD
COMMENTS: Someone who submits a PO Change Order, and who is not the original Buyer on the PO, is not authorized to View Approvals. We have identified this as a known application issue, and we are working with Oracle to correct it.

 

12/4/17

ISSUE: GL008 - Revenue and Expense Activity Reports may include closed requisitions and offsetting pre-encumbrance entries.
AFFECTED SYSTEM: Cognos Reports for NUFinancials
COMMENTS: 

 EXPECTED RESOLUTION: TBD.

 

11/22/17

ISSUE: Backspace key functioning as a Back button causing users to lose entered information in an expense report that they are currently working on
AFFECTED SYSTEM: NUFinancials (Firefox Browser)
WORKAROUND:

  1. Type about:config in the Firefox address bar.
  2. Click Accept on the warning displayed.
  3. In the Search bar, start typing the words browser.backspace…
  4. Double click browser.backspace_action. A dialog box appears.
  5. Enter 2 in the dialog box and click OK.

COMMENTS:

9/26/17

ISSUE: Some Portal Journals are not routing through workflow properly
AFFECTED PROCESS:
Portal Journal Approval Workflow
EXPECTED RESOLUTION:
TBD
COMMENTS:  

WORKAROUND: Click “Save” or “Save & Edit” buttons prior to clicking “Save & Submit” button.

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ISSUE: A small number of transactions are appearing incorrectly or missing from Cognos BI reports for NUFinancials.
AFFECTED SYSTEM: Cognos BI reports for NUFinancials
COMMENTS:

RESOLVED: Monday, 8/28, 8am.

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ISSUE: Attendees for Group Meals do not display on Fluid Approvals for Expense Reports
AFFECTED PROCESS: Expense Reports
EXPECTED RESOLUTION TIMEFRAME: Resolved
WORKAROUND:

  1. Use the NavBar (compass icon) and click Navigator > Employee Self Service > Travel and Expenses > Expense Reports > View
  2. Select the Expense Report to View
  3. On the upper right-hand corner of the page, select the Expense Details link
  4. Select the Expand All link below the expense line list, scroll to the desired line, and click the View Additional Attendees link (this link will only display if the submitter has entered attendees for a Group Meal).

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ISSUE: Print Expense Report does not print details or chart string values
AFFECTED PROCESS:
Expense Reports
EXPECTED RESOLUTION TIMEFRAME:
 Resolved
COMMENTS:
This is PeopleSoft delivered functionality.

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ISSUE: Expense Lines with credit/negative amounts do not require approvals; Approvals are based on expense line values.
AFFECTED PROCESS: Expense Reports
EXPECTED RESOLUTION TIMEFRAME: Resolved
WORKAROUND: To view credit expense lines, approvers can select the All button, instead of Pending, below Distribution Lines.

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ISSUE: Users are unable to delete expense reports from Fluid View
AFFECTED PROCESS: Expense Reports
EXPECTED RESOLUTION TIMEFRAME: Resolved
WORKAROUND:

  1. Use the NavBar (compass icon) and click Navigator > Employee Self Service > Travel and Expenses > Expense Reports > Delete
  2. Enter/Select the Employee for whom the expense report(s) will be deleted
  3. Selectively choose when pending expense report(s) for the Employee should be deleted and select the Delete Selected Report(s) button.

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ISSUE: Some iBuyNU Purchase Orders are not getting dispatched on the day that they are created.
AFFECTED SYSTEM: iBuyNU/NUFinancials
EXPECTED RESOLUTION TIMEFRAME: Resolved
COMMENTS:

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ISSUE: iBuyNU or a punchout supplier fails to load (nothing happens when you click the link)
AFFECTED PROCESS/AUDIENCE:
iBuyNU/NUFinancials
EXPECTED RESOLUTION TIMEFRAME:
Please use workaround
WORKAROUND:

  1. If iBuyNU or a supplier punch-out site fails to load, it may be because of your browser.
  2. By default, "mixed content" (secure and non-secure content) is blocked in Internet Explorer (version 10 or later), Mozilla Firefox (version 23 or later) and Google Chrome (version 21 or later).
  3. When mixed content is blocked, you may see a blank page or a message saying that "Only secure content is displayed."
  4. To enable a browser to view blocked mixed content, follow the relevant instructions below.

    Internet Explorer
    To view mixed content in Internet Explorer:
    1. Scroll to the bottom of the screen, and click Show All Content.
    2. The page will refresh and display any mixed content.

Google Chrome
To view mixed content in Chrome:
1. Click the gray shield icon on the right side of the address bar.
2. In the icon dialog box, click Load unsafe scripts.
3. The page will refresh.
4. Retry access to iBuyNU.

Mozilla Firefox
To view mixed content in Firefox:
1. At the top of the page, to the left of the address bar, click the small gray and white shield icon.
2. In the pop-up window that appears, click the down arrow next to "Options", and select Disable Protection for Now.
3. The page will refresh
4. Retry access to iBuyNU

This is a screenshot of the error message indicating the blocking of insecure content

Last Updated: 23 July 2018

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