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Desktop Management

Northwestern IT has partnered with several University schools and departments to deploy an enterprise desktop management solution for University computers. The service allows distributed IT groups to more efficiently manage computer inventories and report on both hardware and software assets, provision software to users, deploy patches to fix vulnerable software titles, and streamline the imaging of computers. The services also offers a shared machine operating system imaging solution for both Windows and Mac OS X devices. Northwestern IT also now offers a shared JAMF Casper environment for Mac OS and iOS device management.

Dell Kace solution is split into two distinct services depending on need:

JAMF Casper solution is an all in one platform offering imaging, software delivery and reporting.

Shared Service

Currently, the service is used by University IT groups including:

Any IT@NU department interested in the service may request a preliminary consultation to determine desktop management needs, machine counts, etc. For more information on purchasing and using these services, please submit a support request or email

Last Updated: 2 March 2018

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