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Managed Desktop as a Service

Managed Desktop as a Service is a contracted service that provides computer support, both desk-side and remote, to individuals and departments across the University. This service helps customers meet business needs through reliable implementation of computing environments, while providing an exceptional customer service experience through integrity, accountability and respect.

Benefits of Distributed Support Services

Managed Desktop as a Service provides secure and reliable computing environments, and allows for schools and departments to more effectively utilize their staff and computing resources. Implementation of Managed Desktop as a Service enables ongoing monitoring and maintenance of departmental devices, which ensures:


Available to

Northwestern units that contract with IT Technology Support Services

How to Request Service



$525 per device per year

Support Resources

End users can contact the Northwestern IT Support Center at or call 847-491-HELP (4357) between the following hours: 

Summer Hours: 

Winter/Spring Break Hours, University Holidays:  

Last Updated: 26 November 2018

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