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Leadership Communications


Follow Up on Return to Campus Planning

April 30, 2021 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer 

You likely have had an opportunity to review the University’s update on planning for summer and fall by now. While focusing on increasing on-campus presence, the message also references efforts to create a framework that provides units with the ability to equitably apply some opportunity for remote and flexible arrangements consistent with their needs. I am writing today to update you on what an increased on-campus presence may look like for Northwestern IT. Read the full "Follow Up on Return to Campus Planning" message.


 

Affirming Support and Sharing Reporting Resources

March 19, 2021 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer, and Steven Beck, Director, Administration and Finance 

We are saddened and distressed by the horrific violence in Atlanta earlier this week and continued attacks on the Asian, Asian-American, and Pacific Islander communities, with many against older adults and women. At this moment, these communities are experiencing increased violence and harassment. To our colleagues who identify with these communities, we are here for you and recognize the emotional toll incidents like these have on all marginalized groups. Read the full "Affirming Support and Sharing Reporting Resources" message.


 

Paul Hinds and Brandon Grill Join Northwestern IT

March 4, 2021 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

I am pleased to announce the addition of Paul Hinds and Brandon Grill to the Northwestern IT team. These two individuals will report directly to me and are essential to enhancing our information security program across the Northwestern community. Read the full "Paul Hinds and Brandon Grill Join Northwestern IT" message.


 

Efforts to Eliminate Oppressive Language

February 22, 2021 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

Organizations worldwide are working to root out discrimination in the workplace. One particular effort centers around identifying and eliminating oppressive language across the work environment. Our Diversity, Equity, and Inclusion (DE&I) Committee and IT Communications team partnered to develop a two-phase approach to advance a similar effort within Northwestern IT. Read the full "Efforts to Eliminate Oppressive Language" message.


 

Winter Break Plans

December 9, 2020 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

I am writing to share Northwestern IT’s planned service levels for Winter Break—from December 24 through January 3—extended time away made possible by the University’s Winter Recess days, for which I know we are all thankful. Read the full "Winter Break Plans" message.


 

Return to Campus Update and COVID-19 Guidelines Compliance

November 9, 2020 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

With Winter Quarter plans announced, this email provides an update on Return to Campus planning within Northwestern IT and shares some information from Human Resources about adhering to COVID-19 guidelines. Read the full "Return to Campus Update and COVID-19 Guidelines Compliance" message.


 

Guidance from Human Resources on Election Discussions

November 2, 2020 | Northwestern IT Leadership Team

As a follow up to the Preparing for the 2020 Presidential Election message sent last week by Provost Kathleen Hagerty and Senior Vice President Craig Johnson, Manuel Cuevas-Trisán, vice president and chief human resource officer, offers additional guidance around election discussions. Read the full "Guidance from Human Resources on Election Discussions" message.


 

Nominate a Colleague for the 2020 Employee Excellence Award

October 20, 2020 | Steve Beck, Director, Administration and Finance

We are now accepting nominations for Northwestern IT’s annual Employee Excellence Award. This award recognizes an individual staff member within our organization who has made remarkable contributions during the past calendar year and consistently demonstrated a superior performance level. Read the full "Nominate a Colleague for the 2020 Employee Excellence Award" message.


 

Flexibility to Vote on Election Day

October 5, 2020 | Northwestern IT Leadership Team

Election Day is November 3, and we are writing to share an update that should allow you the time and flexibility to visit your polling place and cast your ballot. On that Tuesday, we do not intend to schedule non-essential meetings and encourage all Northwestern IT staff to do the same. Read the full "Flexibility to Vote on Election Day" message.


 

Support Available to You

September 14, 2020 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

As the academic year kicks off this week amidst the ongoing pandemic, University leadership remains committed to ensuring staff and faculty are prepared to balance both work and life challenges in a manageable way. As time allows, please review the message from Kathleen Hagerty, provost, and Manuel Cuevas-Trisán, vice president and chief human resource officer. Read the full "Support Available to You" message.


 

Changes In Use and Access to 1800 Sherman Lobby

September 4, 2020 | Steve Beck, Director, Administration and Finance

Please be aware that beginning Tuesday, September 8, the Northwestern Human Resources department will begin using the 1800 Sherman front lobby (at the corner of Sherman and Clark) and the adjacent Suite 1-100 for all in-person HR services previously provided at 720 University Place. Read the full "Changes In Use and Access to 1800 Sherman Lobby" message.


 

Transition Plan for IT Services and Support Leadership

August 27, 2020 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

After consultation with Northwestern IT and Services and Support leadership, we have determined a transition plan that ensures our business partners and other key stakeholders continue to experience a high level of service from our organization. Read the full "Transition Plan for IT Services and Support Leadership" message.


 

Peggy McCready Leaving Northwestern

August 7, 2020 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

I am writing to share that Peggy McCready, associate vice president for IT Services and Support, is leaving Northwestern to return to her home state and serve as the University of Pennsylvania’s inaugural Associate Vice Provost of Technology and Digital Initiatives for Penn Libraries. Peggy’s last day at Northwestern will be August 31, 2020. Read the full "Peggy McCready Leaving Northwestern" message.


 

Service Desk Reorganization

August 6, 2020 | Peggy McCready, Associate Vice President, IT Services and Support

As Sean indicated yesterday in his message to all staff, we are leading a reorganization of the IT Service Desk that will ultimately enable our staff to more effectively and efficiently support the Northwestern community. Read the full "Service Desk Reorganization" message.


 

FY21 Budget and Staffing Update

August 5, 2020 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

In our last drop-in session, I discussed the budget target Northwestern IT received and shared that conversations with senior leaders were ongoing. In the weeks since, we continued to plan and meet with leadership. Today, I want to share the result of those conversations and FY21 planning efforts. Read the full "FY21 Budget and Staffing Update" message.


 

Remote Work Update, Staff Survey, and Upcoming Drop-In

July 17, 2020 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

On Friday, July 10, the University moved to step four of our phased Return to Campus Plan. With that information, I want to provide an update on what this new step means for Northwestern IT and cover a few other items, including scheduling our next drop-in session on Wednesday, July 22, at 10 a.m. Read the full "Remote Work Update, Staff Survey, and Upcoming Drop-In" message.


 

VSP Update and Northwestern IT Staffing

July 15, 2020 | Steve Beck, Director, Administration and Finance

The University has contacted individuals across Northwestern who applied to the Voluntary Separation Plan (VSP). I am writing to provide an update on the VSP results within Northwestern IT and to recognize those colleagues who will be departing the University under this program on August 31, 2020. Read the full "VSP Update and Northwestern IT Staffing" message.


 

Listening in this Moment

June 4, 2020 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

I am writing to amplify the University message from Sekile Nzinga and Manuel Cuevas-Trisán on Wednesday. Together, representing the Offices of Institutional Diversity and Inclusion and Human Resources, they poignantly acknowledge that the Northwestern community needs an opportunity to heal from the tragic and devastating events. Read the full "Listening in this Moment" message.


 

Update on Return to Campus and IT Workgroup

May 22, 2020 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

As the University continues to focus on its return-to-campus planning, I want to take a moment to address the University’s recent communication and its impact on Northwestern IT. Today’s message confirms much of what we discussed in our last drop-in session. Read the full "Update on Return to Campus and IT Workgroup" message.


 

Morning Message and Impact on Northwestern IT

May 11, 2020 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

By now, you have likely read the financial update issued this morning that outlined a collective approach to address the projected $90 million budget shortfall for Fiscal Year 2020. Read the full "Morning Message and Impact on Northwestern IT" message.


 

Joseph Kurtin Named Director of Technology Support Services

May 7, 2020 | Peggy McCready, Associate Vice President, IT Services and Support

I am pleased to announce that Joseph Kurtin will serve as the director of Technology Support Services (TSS), effective immediately. In this role, Joseph will work in partnership with business partners and technology leaders from across the University to strengthen collaboration in the delivery of IT services and support, while ensuring that customer service excellence and IT service management remain at the forefront of our work. Read the full "Joseph Kurtin Named Director of Technology Support Services" message.


 

1800 Sherman Building Security and Access

April 29, 2020 | Steve Beck, Director, Administration and Finance

I’m writing to inform you that effective May 1st, there will no longer be an on-site security staff presence in the lobby of the 1800 Sherman building. This aligns with the standard University policies whereby security personnel are not assigned to specific properties. Read the full "1800 Sherman Building Security and Access" message.


 

First-Week Success and Upcoming Drop-In Session

April 10, 2020 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

I am happy to share that week one of remote teaching and learning is near complete, and to date, the experience has gone as smoothly as we hoped. While we continue to check-in with the schools and examine data from our own Support Center, it is clear that all the incredible preparation Northwestern IT teams put into this effort has yielded a very successful launch to the Spring Quarter. Read the full "First-Week Success and Upcoming Drop-In Session" message.


 

A Thank You and Opportunity to Share Your Feedback

April 2, 2020 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

As we conclude our third week of remote work and prepare for the start of an unprecedented online Spring Quarter, I want to take a moment to check in with the hope that this message finds you and yours managing as best you can during this uncertain time. Read the full "A Thank You and Opportunity to Share Your Feedback" message.


 

Update on Working Remotely and Staffing Priorities

March 13, 2020 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

Wednesday evening's coronavirus (COVID-19) update to the Northwestern community by President Schapiro indicated changes to the Spring Break schedule, a move to remote instruction, and the declaration that Northwestern would remain in operation. Senior leaders are also expressing the importance of social distancing and providing flexibility for employees to work from home. Read the full "Update on Working Remotely and Staffing Priorities" message.


 

Progress on Our Statement of Direction

February 4, 2020 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

In the Statement of Direction, we committed to assessing progress on an annual basis and defined success as our ability to positively impact partners and our community in support of the University’s mission. Read the full "Progress on Our Statement of Direction" message.


 

Online Passport and MFA Experience Changing

January 28, 2020 | Kris O'Brien, Associate Vice President, Administrative Systems

We are writing today to share details about a new “look and feel” for the University’s Online Passport (single sign-on) and Multi-factor Authentication (MFA) login experiences. Read the full "Online Passport and MFA Experience Changing" message.


 

Winter Recess Plans

December 12, 2019 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

The University will again observe Winter Recess—December 26, 27, and 30—and I am writing today to provide an update about Northwestern IT’s planned service levels during the break. Read the full "Winter Recess Plans" message.


 

An Update on Reinvestment Conversations

November 21, 2019 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

Many of you have likely read the coverage in The Daily Northwestern that included comments from President Schapiro on the University’s modest budget surplus for FY19. This news is outstanding and happening ahead of the plan by a full year. Read the full "An Update on Reinvestment Conversations" message.


 

Administrative Systems Promotions

November 15, 2019 | Kris O'Brien, Associate Vice President, Administrative Systems

The Administrative Leadership team is pleased to announce the following promotions effective September 1, 2019. Read the full "Administrative Systems Promotions" message.


 

Allison Porterfield Named Director of Enterprise Systems Human Resources and Student

November 12, 2019 | Kris O'Brien, Associate Vice President, Administrative Systems

I am pleased to announce that Allison Porterfield will serve as the Director of Enterprise Systems Human Resources and Student, effective December 1, 2019. In this role, Allison will work broadly across the University in delivering a diverse portfolio of services that directly support many of the administrative functions. Read the full "Allison Porterfield Named Director of Enterprise Systems Human Resources and Student" message.


 

Nominate a Colleague for the Employee Excellence Award

October 25, 2019 | Steve Beck, Director, Administration and Finance

We are now accepting nominations for Northwestern IT’s annual Employee Excellence Award. This award recognizes an individual staff member within our organization who has made remarkable contributions during the past calendar year and consistently demonstrated a superior level of performance. Read the full "Nominate a Colleague for the Employee Excellence Award" message.


 

FY20 Budget Update

July 23, 2019 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

University leaders and budget managers across Northwestern recently received a financial update from President Schapiro, Provost Holloway, and Senior Vice President Johnson regarding FY20 budgets. Read the full "FY20 Budget Update" message.



Ken Panko Named Director of Media and Technology Innovation

July 9, 2019 | Peggy McCready, Associate Vice President, IT Services and Support

After an extensive national search, I am pleased to announce that Ken Panko will serve as the Director of Media and Technology Innovation (formerly Media and Design), effective August 14, 2019. Read the full "Ken Panko Named Director of Media and Technology Innovation" message.



Ongoing Commitment to Your Personal and Professional Growth

July 1, 2019 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

Last Friday, Northwestern hosted its 161st Commencement ceremony. The joy on display—from graduates to parents to faculty and staff—always strikes me and validates the critical, often behind the scenes, work we do to support students as they aspire to this memorable point in their lives. Read the full "Ongoing Commitment to Your Personal and Professional Growth" message.



Action Required: Wildcard Readers Coming to 1800 Sherman

March 28, 2019 | Steve Beck, Director, Administration and Finance

To increase office safety for Northwestern IT staff at 1800 Sherman and provide each member of our staff with efficient access to our suites, we are updating all IT suite access points to secure Wildcard readers and removing the current Marlok key access. Read the full "Action Required: Wildcard Readers Coming to 1800 Sherman" message.



The New IT Service Catalog

March 21, 2019 | Peggy McCready, Associate Vice President, IT Services and Support

I am delighted to share that the new and improved IT Service Catalog is now live and available on the Northwestern IT website! The catalog is the single best source of information on the approximately 120 service offerings delivered by Northwestern IT and follows higher education best practices in delivering service information. Read the full "The New IT Service Catalog" message.



Organizing Administrative Systems for the Future

February 19, 2019 | Kris O'Brien, Associate Vice President, Administrative Systems

Effective March 1, our Administrative Systems unit within Northwestern IT is reorganizing to shift our organization from a functional approach to role-driven centers of excellence. Read the full "Organizing Administrative Systems for the Future" message.



IT Services and Support During Winter Recess

December 12, 2018 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

Following up on the message about Winter Recess 2018 distributed by President Schapiro, Provost Holloway, and Senior Vice President Johnson on November 1, I am providing you with an update about our planned service levels for this period. Read the full "IT Services and Support During Winter Recess" message.



Staff Engagement Survey Action Plan Progress

November 19, 2018 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

I am pleased to provide you with an update on the steps taken to date to address the top areas of opportunity you identified in the 2017 Staff Engagement Survey. Thank you to everyone who participated in advancing this important, ongoing work. Read the full "Staff Engagement Survey Action Plan Progress" message.



Nominate a Colleague for the Employee Excellence Award

October 30, 2018 | Steve Beck, Director, Administration and Finance

We are now accepting nominations for Northwestern IT’s annual Employee Excellence Award. This award recognizes an individual staff member within our organization who has made remarkable contributions during the past calendar year and consistently demonstrated a superior level of performance. Read the full "Nominate a Colleague for the Employee Excellence Award" message.



Northwestern IT's Statement of Direction

October 26, 2018 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

I am writing to you today with an important update on the strategic direction of Northwestern Information Technology. The leadership team, with significant contributions from staff across our organization, has developed a Statement of Direction that will guide our activities for the next 12–18 months. Read the full "Northwestern IT's Statement of Direction" message.


Last Updated: 6 May 2021

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