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Managed Services - End User Computing

End User Computing is a contracted service that provides computer support, both desk-side and remote, to individuals and departments across the University. This service helps customers meet business needs through the reliable implementation of computing environments, while providing an exceptional customer service experience through integrity, accountability and respect.


Features and Benefits

End User Computing provides secure and reliable computing environments, and allows for schools and departments to more effectively utilize their staff and computing resources. Implementation enables ongoing monitoring and maintenance of departmental devices, which ensures:

Service features include:

Available to

Northwestern units that contract with IT Technology Support Services


$525 per device per year

How to Request Service

Email with a request. 


Last Updated: 25 September 2019

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