Administrative and Business
Enterprise services that support the administrative and business needs of the institution.
IT Service Catalog
Communication and Collaboration
IT services that facilitate institutional communication and collaboration needs.
Computer and Device Management
Services that enable community members to do their day-to-day work, including providing access to enterprise services.
Infrastructure
Enterprise-level hardware, software, systems, and network infrastructure that provide underlying support for institutional activities.
Professional Services
Services that are consultative in nature, in contrast to the other categories, which tend to be technology based; these may be a combination of customer-facing and non-customer-facing services.
Research
Services supporting research activities, including specialized storage and computation, high-performance computing (HPC), visualization, and lab-management systems.
Security
Infrastructure and services that provide security, data integrity, and compliance for institutional activities.
Teaching and Learning
Instructional technology, tools, and resources directly supporting teaching and learning.
Last Updated: 22 March 2019
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