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Monitoring and Event Management

Monitoring and Event Management services provide systems monitoring capabilities for IT services and underpinning technologies. Northwestern IT provides two monitoring service offerings, both based on central monitoring platforms.

Service Offerings

Monitoring as a Service

Service monitoring at Northwestern consists of several “opt-in” products and notification tools that provide application and functional support staff the ability to monitor the performance and health of University applications and respond to events or issues associated with them.


Event Assessment, Management, and Response Services

The Service Operation Center can provide management, monitoring, and response services for events generated by applications and servers hosted within the University Data Centers. This is accomplished via a 24x7 Service Operation staff housed in a state-of-the-art monitoring center.


Service Owners


Last Updated: 27 April 2022

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