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IT Knowledge Base

Centralized self-service and internal support documentation storage that helps users and support staff find information about how to use IT services.

Service Offerings

IT Knowlege Base Service

The IT Knowledge Base as a Service allows service owners to create, update, and publish documentation about their IT services. This database can be keyworded and searched. It also includes knowledge lifecycle features like regular update reminders.

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Service Owner

Technology Support Services

Aliases

KB

 

Last Updated: 21 March 2019

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