IT Knowledge Base
Centralized self-service and internal support documentation storage that helps users and support staff find information about how to use IT services.
Service Offerings
IT Knowledge Base Service
The IT Knowledge Base as a Service allows service owners to create, update, and publish documentation about their IT services. This database uses keywords and is searchable. It also includes knowledge lifecycle features like regular update reminders.
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Service Owner
Technology Support Services
Aliases
KB
Last Updated: 6 November 2019
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