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IT Knowledge Base

Centralized self-service and internal support documentation storage that helps users and support staff find information about how to use IT services.

Service Offerings

IT Knowledge Base Service

The IT Knowledge Base as a Service allows service owners to create, update, and publish documentation about their IT services. This database uses keywords and is searchable. It also includes knowledge lifecycle features like regular update reminders.


Service Owner

Technology Support Services




Last Updated: 6 November 2019

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