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Trouble Logging In?

If you're a currently registered student with an active NetID, log in to your,, or account as follows:

Non-registered students, NU alumni, staff, faculty, and organization account owners log in as follows:

 NOTE: You cannot log in by supplying an account nickname as the Account Username.

To reset a forgotten Account Password:

NOTE: If you are setting up access on a handheld mobile device or from an email application such as Outlook or Apple Mail, you will need to enter your official Account Username and Account Password.

If you are still having trouble logging in to your account, identify your support contact below:

Role Support Contact
Current Student If you are unable to log in to your account or if you are unable to self-reset your Account Password, contact the NUIT Support Center.
NU Alumni If you are unable to log in with your Account Username and Account Password or if you are unable to self-reset, contact for assistance.
Law School Student

Contact the Law School IT Helpdesk at 312-503-7000 or visit the Law School IT website.

Feinberg Students, Residents, and Alumni Contact the Medical School Helpdesk at 312-503-0105 or send an email to
All Other Accounts Contact the NUIT Support Center for assistance or call 847-491-4357 (1-HELP).

Last Updated: 21 October 2013

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