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Voice Mail

Voice mail lets callers leave messages while recipients are away from their desks or on other calls. Northwestern Information Technology (IT) offers Microsoft Unified Messaging which integrates telephones and voice mail with the rest of University Collaboration Services. This universal inbox lets users access email, voice mail, calendar, and contacts anywhere - and all from one place. Unified Messaging can also combine voice mail messages from multiple extensions in one mailbox, and provide Callers Menus for departments that receive high call volume.

Service Options


Visit the Unified Messaging Overview for more information on Unified Messaging.


To order Unified Messaging voice mail, a University work order contact must submit the request using the CONDUITS Online Order Form. All orders must include:

Last Updated: 21 May 2019

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