Skip to main content

Skype for Business Retirement; Try Teams!

Posted Date: 9 Jul 2019

Date: 23 Aug 2019

In late 2017, Microsoft announced that it is phasing out Skype for Business (Lync) in favor of its new product, Microsoft Teams. As of today, all features of Skype for Business are found in Teams, and, to stay ahead of Microsoft’s product retirement schedule, Northwestern IT is ending support of the software beginning August 23, 2019, and transitioning users to Teams.  

What Happens Next?

Active Skype for Business users will be contacted directly and informed of the steps necessary to install Teams on their devices. Next, beginning on August 23, Northwestern IT will migrate all individual Skype contacts and meeting information into Teams (including user-created groups) for each user’s account. Additionally, technology leaders across Northwestern schools and departments are engaged and able to assist with the transition.

Benefits of the Move

Using Teams, you can check who is online and start a chat, schedule a meeting, or easily share files with your whole team. It is also integrated with Office 365 apps like Word, Excel, PowerPoint, and SharePoint for seamless collaboration. In addition, by transitioning from Skype for Business into Teams, Northwestern is moving towards utilizing a single service for one-to-one, team, and project messaging. Doing so enables a more effective support model for users.

No Need to Wait

Teams is available for use today. See the Teams page on the IT Service Catalog with instructions to get started. Accounts are automatically created upon the first login using a valid Net ID and password. If you have any questions, please contact the IT Support Center at 847-491-4357 (1-HELP) or

Back to top