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Technology Support During Winter Break

Posted Date: 16 Dec 2021

Effective Date: 16 Dec 2021

Northwestern IT is committed to ensuring that staff across our unit can enjoy time away during the 2021 winter break as broadly as possible. At the same time, we recognize our organization offers essential services that need to continue 24/7. With that in mind, support for Northwestern services continues, and staff will be available during the break to assist, as needed, with essential services and critical support areas.

From December 23 through January 2, the campus community can contact 847-491-4357 (1-HELP), which will provide access to support staff who are on-call for urgent matters. Escalation will occur as appropriate to the respective staff, as required. Thank you to everyone who will be on-site during this period or monitoring and responding to critical issues remotely. Our normal operations will resume on January 3, 2022.

Happy holidays from Northwestern IT! 

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