IT Service Status
Home Page
Find an Answer
Where can I find...
How do I...
News and Announcements
Upcoming NetID Password Resets—What to Expect Beginning April 1
Beginning April 1, Northwestern IT is moving up the NetID password reset process for members of the Northwestern community, with the goal of having all NetID passwords updated by June 1, 2026.
AI at Northwestern IT: Tools, Guidance, and What’s Next
Artificial intelligence has quickly become part of the everyday work of our campus community, and Northwestern IT is committed to helping students, faculty, staff, and researchers use these tools thoughtfully, effectively, and securely. From drafting and summarizing content to analyzing data and streamlining routine tasks, AI tools are available for use at Northwestern.
Zoom AI Companion Features for Meetings Now Available
Northwestern students, faculty, and staff now have access to a group of Zoom AI Companion features, which are an opt-in set of AI-powered tools designed to integrate directly into the Zoom meeting experience. These tools can help summarize discussions, answer questions in real time, and enhance recordings—while keeping data privacy front and center.
Staying Secure Together: Why Strong Passwords and Vigilance Matter More Than Ever
Cyberthreats targeting higher education are a constant reality. Attempts to gain access to University accounts happen around the clock, and they continue to grow in scale and sophistication. To stay ahead of these threats, Northwestern IT recently implemented several enhancements to strengthen our overall security posture and better protect University systems, data, and our community.
Deadline to Switch to Northwestern’s Modernized eduroam Sign-in Approaching
The next phase of the project to improve network authentication security and efficiency is underway. All devices connecting to Northwestern’s eduroam wireless network will need to use the new certificate-based, device-specific authentication process to continue accessing the network after June 24.
Spring Into Action – Organize Your Digital Files at Northwestern
Spring is just around the corner, and a natural time to clear out clutter—and not just closets. It’s a great time to tidy up digital files, too. Between classes, research, meetings, and projects, it’s easy for documents, recordings, and data to end up scattered across platforms. Save time and improve collaboration by storing information in the right place.
Tobin Magle Receives 2025 Employee Excellence Award
At the February Northwestern IT Extended Staff Meeting, Tobin Magle, lead data management specialist, Research Computing and Data Services, was recognized with the 2025 Employee Excellence Award, honoring her exceptional leadership, collaboration, and commitment to advancing Northwestern’s research and academic mission.
Enhance Your AI Skills—Getting the Most Out of Copilot Chat
Microsoft’s Copilot Chat, available at no cost to all Northwestern students, faculty, and staff, offers a secure and intuitive AI assistant that can support learning, research, and administrative work across campus. Copilot Chat can assist directly with summarizing articles, drafting emails, exploring frameworks and methodologies, and much more. Explore Northwestern‑specific examples and quick video resources to help you work more efficiently with AI.
Celebrating Excellence: 2025 Project Team Excellence Award Winners
Northwestern IT is proud to recognize the recipients of the 2025 Project Team Excellence Award (PTEA)—an annual honor that celebrates project teams whose work demonstrates exceptional collaboration, impact, and alignment with Northwestern values.
Guidance on the Use of Generative AI at Northwestern
Generative artificial intelligence (AI) offers the potential for new capabilities in research, education, and productivity. Understand what to look for when adopting these tools to ensure the intended use is met and University data is protected.
Northwestern Strengthens Campus Cybersecurity with 1Password
As part of Northwestern’s continued commitment to bolster cybersecurity across campuses, Northwestern Information Technology is introducing 1Password as a campus-wide password management service, with availability beginning October 9, 2025.
TEACHx Registration Open April 1
from TEACHx
Join us for the tenth annual TEACHx conference, which showcases innovative approaches to teaching and learning with technology, and brings together instructors, students, learning designers, and technology specialists to make connections, begin collaborations, and learn from their peers.
Stay Up-To-Date
Technology Tip
Don’t be Fooled by Phishing Scams
Be on the lookout for suspicious messages from users without a Northwestern email address. Be cautious with any message that asks for personal information, or pressures you to click on a link or download a file. If a message looks off, report it to the Information Security Office. Find tips to avoid phishing scams, and view examples of recent phishing attempts targeting Northwestern.
Events
Apr
13
2026
Research Computing and Data Drop-in Support
3:00 PM Mudd Hall ( formerly Seeley G. Mudd Library), 2233 Tech Drive
Research Computing and Data Services Consultations
Drop-in Support: We are excited to be holding in-person consultation ...
Apr
14
2026
Prompt Engineering for Northwestern Instructors
1:00 PM
Writing, iterating, and critiquing prompts to generative AI tools are critical skills needed to understand the limitatio...
Apr
15
2026
Genomics Compute Cluster (GCC) Orientation (In Person)
2:00 PM Wieboldt Hall North Entrance, 339 E Chicago Ave
The Genomics Compute Cluster (GCC) is a part of Northwestern University's high-performance computing (HPC) cluster, Ques...