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Guidance on the Use of Generative AI at Northwestern

Generative artificial intelligence (AI) offers the potential for new capabilities in research, education, and productivity. Understand what to look for when adopting these tools to ensure the intended use is met and University data is protected.

Enhance Your AI Skills—Getting the Most Out of Copilot Chat

Microsoft’s Copilot Chat, available at no cost to all Northwestern students, faculty, and staff, offers a secure and intuitive AI assistant that can support learning, research, and administrative work across campus. Copilot Chat can assist directly with summarizing articles, drafting emails, exploring frameworks and methodologies, and much more. Explore Northwestern‑specific examples and quick video resources to help you work more efficiently with AI.

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Protecting Your Mobile Devices from Extreme Temperatures

from Northwestern Knowledge Base

Electronic devices are sensitive to environmental conditions, and exposure to harsh temperatures may lead to reduced battery life, malfunctioning screens, and even permanent hardware failure. The Northwestern Knowledge Base offers guidance and best practices to help you keep your cell phone, tablet, and laptop computer safe and functional.

IT by the Numbers

From powering groundbreaking research to enhancing the student, faculty, and staff experience, our IT by the Numbers highlights the scale and significance of work accomplished to serve the campus community this year. Explore the data and see how technology continues to shape Northwestern's future.

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New Documentation Platform and a Fresh Look for Research Computing Services

Northwestern IT recently launched a new documentation platform and a refreshed website to highlight Research Computing Services. The documentation platform provides a single, user-friendly resource for in-depth information and tutorials on Quest, Research Data Storage Service, Globus, and more. The site introduces clear navigation menus and consolidated details on available computing resources, making it easier to find specific services and request resources.

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New Information Security Team Enhances University Protections

The Information Security Office (ISO) has established a new team to oversee security related to data risks and compliance. The Information Security Governance and Risk Management team is positioned to serve as a resource not only to Northwestern IT teams but also to distributed IT units across the schools, divisions, and research centers, as well as to faculty, staff, and administrative partners who require guidance on data protection and compliance expectations.

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Technology Tip

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Protect Your Heart (and Wallet) from Romance Scams

Romance scams, sometimes called sweetheart scams, are one of the most financially and emotionally damaging types of online fraud. Scammers exploit trust, affection, and loneliness to steal money and personal information. The National Cybersecurity Alliance provides tips on how romance scams work, how to spot them early, and how to stay safe.

Events

Feb
23
2026

Introduction to Survival Analysis (Virtual)

12:00 PM
We often encounter data involving start and end times – human lifetimes, disease progression, employment status, or mech...
Feb
23
2026

Research Computing and Data Drop-in Support

3:00 PM Mudd Hall ( formerly Seeley G. Mudd Library), 2233 Tech Drive
Research Computing and Data Services Consultations Drop-in Support: We are excited to be holding in-person consultation ...
Feb
25
2026

Archival Data Storage in the Cloud

10:00 AM
Is your research storage filling up faster than ever? Do you need a more cost effective solution? If so, archival cloud ...