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News and Announcements
Winter Break Technology Support Details
From December 24 through January 1, the campus community can contact 847-491-4357 (1-HELP) to access support staff on-call for urgent matters. Before contacting 1-HELP, please consider visiting the IT Service Management Portal to find the IT information, resources, and support you may need.
Get Ready for Love Data Week - February 9-13
from Office of the Provost
Northwestern faculty, students, and staff are invited to participate in the Data Visualization championship sponsored by the Big Ten Academic Alliance for Love Data Week, which takes place February 9-13. Cash prizes will be awarded to Northwestern participants who finish 1st, 2nd, or 3rd in either the student or faculty/staff category. Top Northwestern entries will be entered into the BTAA contest. Entries are due January 14, 2026.
IT by the Numbers
From powering groundbreaking research to enhancing the student, faculty, and staff experience, our IT by the Numbers highlights the scale and significance of work accomplished to serve the campus community this year. Explore the data and see how technology continues to shape Northwestern's future.
Action Needed: Zoom and Panopto Cloud Recording Retention
On Tuesday, December 16, in compliance with the University’s cloud storage retention efforts, Northwestern Information Technology will take action to reduce storage on Zoom and Panopto. Zoom and Panopto account holders are encouraged to review key dates and recommended actions.
New Documentation Platform and a Fresh Look for Research Computing Services
Northwestern IT recently launched a new documentation platform and a refreshed website to highlight Research Computing Services. The documentation platform provides a single, user-friendly resource for in-depth information and tutorials on Quest, Research Data Storage Service, Globus, and more. The site introduces clear navigation menus and consolidated details on available computing resources, making it easier to find specific services and request resources.
Tools, Teamwork, and Transformation—Enhancing Digital Learning
Work to ensure digital learning materials across the University are accessible continues to progress and improve the student experience.
Novel Phishing Messages Targeting Northwestern
Northwestern Information Technology is alerting the University community that a new phishing campaign, using attachments containing QR codes, is being sent to faculty and staff at Northwestern.
Canvas Module for Enhancing Student AI Literacy Now Available
Northwestern IT has launched a student AI literacy module in Canvas Commons, which instructors can use to teach students the basics of generative AI and introduce the challenges, opportunities, and ethics of its use in academia.
Effort Underway to Modernize Network Authentication—Certificate-Based Process Coming to eduroam
Northwestern IT is moving forward with a project to modernize how we connect to wireless and wired networks, enabling devices to connect more reliably while prioritizing the safety of University and user data. The project's first phase will streamline connecting to eduroam, with wired network support coming later.
Guidance on the Use of Generative AI at Northwestern
Generative artificial intelligence (AI) offers the potential for new capabilities in research, education, and productivity. Understand what to look for when adopting these tools to ensure the intended use is met and University data is protected.
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Technology Tip
12 Ways to Stay Safe from Holiday Phishing Scams
from Cybersecurity & Infrastructure Security Agency
Scammers ramp up phishing attempts during the holidays, using fake deals and charities to steal your info. Shop only on trusted sites, avoid sketchy ads, and always check a site’s privacy policy before sharing personal or financial details. Learn about the 12 ways to help you stay alert, shop smart, and protect your personal information.
Events
Dec
22
2025
Research Computing and Data Drop-in Support
3:00 PM Mudd Hall ( formerly Seeley G. Mudd Library), 2233 Tech Drive
Research Computing and Data Services Consultations
Drop-in Support: We are excited to be holding in-person consultation ...
Dec
29
2025
Research Computing and Data Drop-in Support
3:00 PM Mudd Hall ( formerly Seeley G. Mudd Library), 2233 Tech Drive
Research Computing and Data Services Consultations
Drop-in Support: We are excited to be holding in-person consultation ...
Jan
5
2026
Quest Orientation (Virtual)
10:00 AM
Northwestern University provides a high-performance computing cluster, Quest, for its researchers. The cluster is design...