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Need Assistance Resetting Your NetID Password?
If you received a NetID password reset notice and need assistance with the process, please visit it.northwestern.edu/password to access the self-reset instructions. To ensure uninterrupted access to University services, we encourage you to update your password as soon as you receive your first password reset notice.
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News and Announcements
Upcoming Enterprise Systems Downtime - May 16
from Status of University IT Services
Three enterprise systems will be unavailable for maintenance on Saturday, May 16, during the following times: CAESAR—from 4 a.m. to approximately 10 a.m.; myHR (Including Self Service and Careers)— from 7 a.m. to approximately 3 p.m.; and NUFinancials—from 7 a.m. to approximately 3 p.m. Users are reminded to clear their cache after each update.
Preventing AI Scams: Digital Defense in an Evolving Online Ecosystem
Advances in AI technology have enabled online scammers to become more creative in their methods, allowing them to craft scams that mimic human language patterns and produce persuasive, context-aware messages that bypass traditional filters on social media, websites, and in your inbox.
Upcoming NetID Password Resets—What to Expect Beginning April 1
Beginning April 1, Northwestern IT is moving up the NetID password reset process for members of the Northwestern community, with the goal of having all NetID passwords updated by June 1, 2026.
AI at Northwestern IT: Tools, Guidance, and What’s Next
Artificial intelligence has quickly become part of the everyday work of our campus community, and Northwestern IT is committed to helping students, faculty, staff, and researchers use these tools thoughtfully, effectively, and securely. From drafting and summarizing content to analyzing data and streamlining routine tasks, AI tools are available for use at Northwestern.
Zoom AI Companion Features for Meetings Now Available
Northwestern students, faculty, and staff now have access to a group of Zoom AI Companion features, which are an opt-in set of AI-powered tools designed to integrate directly into the Zoom meeting experience. These tools can help summarize discussions, answer questions in real time, and enhance recordings—while keeping data privacy front and center.
Staying Secure Together: Why Strong Passwords and Vigilance Matter More Than Ever
Cyberthreats targeting higher education are a constant reality. Attempts to gain access to University accounts happen around the clock, and they continue to grow in scale and sophistication. To stay ahead of these threats, Northwestern IT recently implemented several enhancements to strengthen our overall security posture and better protect University systems, data, and our community.
Deadline to Switch to Northwestern’s Modernized eduroam Sign-in Approaching
The next phase of the project to improve network authentication security and efficiency is underway. All devices connecting to Northwestern’s eduroam wireless network will need to use the new certificate-based, device-specific authentication process to continue accessing the network after June 24.
Tobin Magle Receives 2025 Employee Excellence Award
At the February Northwestern IT Extended Staff Meeting, Tobin Magle, lead data management specialist, Research Computing and Data Services, was recognized with the 2025 Employee Excellence Award, honoring her exceptional leadership, collaboration, and commitment to advancing Northwestern’s research and academic mission.
Enhance Your AI Skills—Getting the Most Out of Copilot Chat
Microsoft’s Copilot Chat, available at no cost to all Northwestern students, faculty, and staff, offers a secure and intuitive AI assistant that can support learning, research, and administrative work across campus. Copilot Chat can assist directly with summarizing articles, drafting emails, exploring frameworks and methodologies, and much more. Explore Northwestern‑specific examples and quick video resources to help you work more efficiently with AI.
Celebrating Excellence: 2025 Project Team Excellence Award Winners
Northwestern IT is proud to recognize the recipients of the 2025 Project Team Excellence Award (PTEA)—an annual honor that celebrates project teams whose work demonstrates exceptional collaboration, impact, and alignment with Northwestern values.
Guidance on the Use of Generative AI at Northwestern
Generative artificial intelligence (AI) offers the potential for new capabilities in research, education, and productivity. Understand what to look for when adopting these tools to ensure the intended use is met and University data is protected.
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Technology Tip
Unplug for Earth Day
Earth Day is April 22—but small energy‑smart choices matter year‑round. Lower your screen brightness to extend battery life. Unplug devices once fully charged to avoid “vampire energy,” and power devices off completely—sleep mode still uses electricity.
So, take a moment to unplug where you can—small steps add up to a lighter environmental footprint. Visit the SustainNU website for more tips to reduce your carbon footprint.
Events
May
4
2026
Quest Orientation (Virtual)
10:00 AM
Northwestern University provides a high-performance computing cluster, Quest, for its researchers. The cluster is design...
May
4
2026
Research Computing and Data Drop-in Support
3:00 PM Mudd Hall ( formerly Seeley G. Mudd Library), 2233 Tech Drive
Research Computing and Data Services Consultations
Drop-in Support: We are excited to be holding in-person consultation ...
May
6
2026
Spring Cleaning 102: File Organization Strategies (Virtual)
10:00 AM
Once you know what files and data you have, the next step is organizing them in a way that supports efficient, repeatabl...