CONDUITS Online Order Form Now Available

CONDUITS Online Order Form is now available.  The new Web-based form was created to enhance accuracy and efficiency of processing telecom orders. Users who make requestest via the old e-mail system will be directed to use the CONDUITS Online Order Form.

CONDUITS Online Work Order Contacts will no longer need to request telecom services via e-mail. Instead all services must be requested using the CONDUITS Online Order Form. Users can take advantage of the three tutorials created to help guide users through the new ordering process.

The CONDUITS Online Order Form will provide work order contacts with a centralized, complete online ordering process, ensuring that all information is transmitted accurately in the initial request, which will reduce errors, omissions, and need for clarification.

Users will complete the order form to request any of the following NUIT services:

• Phone service
• Voice Mail
• Data service
• Long Distance Authorization Codes
• Cost Estimate for installation of wireless access point or communication outlet
• Wire Pull (installation of a communication outlet providing additional jacks)
• Wireless Access Point installation
• Calling Cards
• Toll Free Phone Number
• Cable TV
• Extra IMAP space
• NUTV

Upon submitting an order, work order contacts will receive e-mail confirmation that all of the information required to process their requests has been delivered to User Services. The e-mail confirmation will include an order number to use when inquiring about orders.

Work order contacts will be contacted by a representative within two business days of submitting an order. Services will continue to be activated on a five business day turn-around schedule.

• CONDUITS Online Login Page
• CONDUITS Online Information Pages
• Telephone Services Information Pages

NUIT User Services
847-467-5560
it-services@northwestern.edu