NUIT Launches Capacity and Availability Service Monitoring Dashboard

Posted Date: 07 Aug 2009

Effective Date: 03 Aug 2009

Effective August 3, NUIT has launched a capacity and availability service monitoring dashboard application for University system administrators and developers to view real-time Web application performances of Northwestern services, including HRIS and the Course Management System.

The secure, Web-based dashboard serves as a complement to NUIT's current Status of University Services page.

Impact on End User

The capacity and availability service monitoring dashboard provides:

  • A tool for both NUIT and customers upon which service levels can be set and measured
  • Support staff the ability to instantly identify the source of network, workstation, server, application, and content issues
  • Forensic details of Web applications to assist with performance and availability
University system administrators and application support staff interested in adding a service to the dashboard can send a request to truesight@northwestern.edu.

Additional Information:
Support Contact:

NUIT Support Center

Central helpdesk for faculty, staff, and students.
847-491-HELP (4357)
consultant@northwestern.edu

Last Updated: 06 August 2009

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