Skip to main content
IT Service Status
IT Service Status

Home Page

Find an Answer

News and Announcements

graphic of electric plug unplugged

Prepare for NUFinancials, CAESAR, and myHR Downtime in November

from Status of Unversity IT Services

Three enterprise systems will undergo maintenance and will be unavailable during the following dates and times: NUFinancials—Saturday, November 8, from 7 a.m. to approximately 3 p.m.; CAESAR—Saturday, November 22, from 6 a.m. to approximately 4 p.m.; and myHR—Saturday, November 22, from 7 a.m. to approximately 3 p.m. Users will need to clear their cache before logging into each system after the updates.

hand holding a cell phone in the shape of a mousetrap

Novel Phishing Messages Targeting Northwestern

Northwestern Information Technology is alerting the University community that a new phishing campaign, using attachments containing QR codes, is being sent to faculty and staff at Northwestern.

Young man looks worriedly at his computer on campus

TDX Agents Get Ticket Assistance from AI

In addition to a refreshed user interface launched on May 17, the IT Service Management Team (ITSM) has activated two new AI features in the TeamDynamix TDNext workspace. These new updates are designed to help technicians manage tickets more efficiently and easily.

Northwestern IT Brings Generative AI “Clients” to Law School Classroom

The rapid adoption of generative AI in higher education has brought its challenges for professors, but it also can bring about solutions and augment classroom learning. Entrepreneurship law students at the Northwestern Pritzker School of Law got first-hand experience with this when the Law School teamed up with Northwestern IT to bring a custom generative AI chat simulation tool to the classroom to support client role playing and enhance student experiences.

graphic of brain

Guidance on the Use of Generative AI at Northwestern

Generative artificial intelligence (AI) offers the potential for new capabilities in research, education, and productivity. Understand what to look for when adopting these tools to ensure the intended use is met and University data is protected.

Stay Up-To-Date

Technology Tip

Person looking at their phone

12 Ways to Stay Safe from Holiday Phishing Scams

from Cybersecurity & Infrastructure Security Agency

Scammers ramp up phishing attempts during the holidays, using fake deals and charities to steal your info. Shop only on trusted sites, avoid sketchy ads, and always check a site’s privacy policy before sharing personal or financial details. Learn about the 12 ways to help you stay alert, shop smart, and protect your personal information.

Events

Nov
4
2025

Introduction to Canvas for Instructors

1:00 PM
For instructors new to Northwestern or new to using Canvas full-time, this interactive workshop provides an overview of ...
Nov
5
2025

Foundations in Genomics Series: Genome Browsers (In Person)

11:00 AM Wieboldt Hall North Entrance, 339 E Chicago Ave
This workshop provides a brief overview of the most popular features of two genome browsers: the UCSC Genome Browser and...
Nov
5
2025

Genomics Compute Cluster (GCC) Orientation (In Person)

2:00 PM Wieboldt Hall North Entrance, 339 E Chicago Ave
The Genomics Compute Cluster (GCC) is a part of Northwestern University's high-performance computing (HPC) cluster, Ques...