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myHR Unavailable During Scheduled Maintenance on December 13

from Status of University IT Services

The myHR system will undergo scheduled maintenance to apply tax updates on Saturday, December 13, from 7 a.m. through approximately 3 p.m. myHR, including Self Service and Careers, will be unavailable during the maintenance period.

Action Needed: Zoom and Panopto Cloud Recording Retention

On Tuesday, December 16, 2025, in compliance with the University’s cloud storage retention efforts, Northwestern Information Technology will take action to reduce storage on Zoom and Panopto. Zoom and Panopto account holders are encouraged to review key dates and recommended actions.

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Novel Phishing Messages Targeting Northwestern

Northwestern Information Technology is alerting the University community that a new phishing campaign, using attachments containing QR codes, is being sent to faculty and staff at Northwestern.

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TDX Agents Get Ticket Assistance from AI

In addition to a refreshed user interface launched on May 17, the IT Service Management Team (ITSM) has activated two new AI features in the TeamDynamix TDNext workspace. These new updates are designed to help technicians manage tickets more efficiently and easily.

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Guidance on the Use of Generative AI at Northwestern

Generative artificial intelligence (AI) offers the potential for new capabilities in research, education, and productivity. Understand what to look for when adopting these tools to ensure the intended use is met and University data is protected.

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Technology Tip

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12 Ways to Stay Safe from Holiday Phishing Scams

from Cybersecurity & Infrastructure Security Agency

Scammers ramp up phishing attempts during the holidays, using fake deals and charities to steal your info. Shop only on trusted sites, avoid sketchy ads, and always check a site’s privacy policy before sharing personal or financial details. Learn about the 12 ways to help you stay alert, shop smart, and protect your personal information.

Events

Dec
17
2025

Fixing the Most Common Canvas Accessibility Errors in Seconds

1:00 PM
Northwestern offers the Pope Tech Accessibility Dashboard and Pope Tech Accessibility Guide to help identify and fix acc...
Dec
17
2025

Introduction to Canvas for Instructors

1:00 PM
For instructors new to Northwestern or new to using Canvas full-time, this interactive workshop provides an overview of ...
Dec
22
2025

Research Computing and Data Drop-in Support

3:00 PM Mudd Hall ( formerly Seeley G. Mudd Library), 2233 Tech Drive
Research Computing and Data Services Consultations Drop-in Support: We are excited to be holding in-person consultation ...