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News and Announcements
New Wireless Certificate - July 22
from Status of University IT Services
Northwestern IT will update the wireless network authentication server with a new certificate effective 7:00 a.m. on Tuesday, July 22. This server is used by the University's wireless system to provide secure access to the Northwestern network. With this change, users will be asked to accept the new certificate before establishing access to the eduroam wireless networks.
Canvas Module for Enhancing Student AI Literacy Now Available
Northwestern IT has launched a student AI literacy module in Canvas Commons, which instructors can use to teach students the basics of generative AI and introduce the challenges, opportunities, and ethics of its use in academia.
TDX Agents Get Ticket Assistance from AI
In addition to a refreshed user interface launched on May 17, the IT Service Management Team (ITSM) has activated two new AI features in the TeamDynamix TDNext workspace. These new updates are designed to help technicians manage tickets more efficiently and easily.
Protect Your Privacy Using a VPN at Northwestern and Beyond
Whether you're studying abroad, completing a program at another university, working remotely, or will be off campus this summer, using a virtual private network (VPN) keeps your online activity secure. Northwestern provides a trusted VPN to use for University-related activities.
Northwestern IT Honors Project Team Collaboration
At the March Northwestern IT Extended Staff Meeting, teamwork and collaboration were celebrated during the announcement of the FY24 quarterly and annual Project Team Excellence Awards (PTEA).
Northwestern IT Brings Generative AI “Clients” to Law School Classroom
The rapid adoption of generative AI in higher education has brought its challenges for professors, but it also can bring about solutions and augment classroom learning. Entrepreneurship law students at the Northwestern Pritzker School of Law got first-hand experience with this when the Law School teamed up with Northwestern IT to bring a custom generative AI chat simulation tool to the classroom to support client role playing and enhance student experiences.
Effort Underway to Modernize Network Authentication—Certificate-Based Process Coming to eduroam
Northwestern IT is moving forward with a project to modernize how we connect to wireless and wired networks, enabling devices to connect more reliably while prioritizing the safety of University and user data. The project's first phase will streamline connecting to eduroam, with wired network support coming later.
Guidance on the Use of Generative AI at Northwestern
Generative artificial intelligence (AI) offers the potential for new capabilities in research, education, and productivity. Understand what to look for when adopting these tools to ensure the intended use is met and University data is protected.
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Technology Tip
Travel Safety Tips
Even if you leave your laptop computer at home, you’ll probably stay connected when you’re traveling this summer – you can check your phone on the beach or on a mountaintop. Remain cyber safe following simple practices to keep your information protected from cybercriminal meddling.
Events
Jul
23
2025
Quest Orientation (Virtual)
1:00 PM
Are you getting started with the Quest high-performance computing (HPC) cluster? This session is strongly recommended fo...
Jul
23
2025
Genomics Compute Cluster (GCC) Orientation (In Person)
2:00 PM Wieboldt Hall North Entrance, 339 E Chicago Ave
The Genomics Compute Cluster (GCC) is a part of Northwestern University's high-performance computing (HPC) cluster, Ques...
Jul
28
2025
Research Computing and Data Drop-in Support
3:00 PM Mudd Hall ( formerly Seeley G. Mudd Library), 2233 Tech Drive
Research Computing and Data Services Consultations
Drop-in Support: We are excited to be holding in-person consultation ...