Careers in Northwestern IT

• Job ID: 52948
• Hiring Manager: Joseph Kurtin
• Location:  Evanston
• Post date: 12/15/25

Develops, codes, tests, and debugs new software or enhancements to existing software. Typically works with senior staff but may coordinate smaller or less complex projects independently. Designs and implements basic technical solutions ensuring that business needs and requirements are met. Performs basic system integration tasks. Provides estimation for assigned tasks.

• Designs and builds web pages using a variety of software applications, techniques, and tools.
• Designs web logic to support organization’s strategies and goals relative to automating workflow.
• Responsible for design and use, developing and providing web content, or assuring the overall technical integrity of organization’s web applications and forms.

Apply for Developer

• Job ID: 53575
• Hiring Manager: Vicky Getis
• Location:  Evanston
• Post date: 4/16/2026

The Learning Engineer will provide curriculum design, technology support, and course development services to faculty in the School of Communication. The Learning Engineer uses instructional design expertise to help assess, design, and co-develop blended digital learning experiences with instructors using Northwestern’s Canvas educational platform and other educational technology applications.

The Learning Engineer will report to the Lead Learning Engineer in Northwestern IT Teaching and Learning Technologies, with a dotted line reporting relationship to the Director of Learning Development and Academic Technology in the School of Communication. The Learning Engineer works in close coordination with instructors who are teaching in the School of Communication’s hybrid and online programs.

The Learning Engineer may also work on projects outside of the School of Communication, as long as appropriate coverage of the School’s needs are maintained. The job holder may engage with other Northwestern schools and departments for development of new online courses and blended learning engagements and take part in Teaching & Learning Technologies’ priorities, such as digital accessibility, generative AI programming, and faculty development events.

Please note:

• This position will require flexible scheduling that includes some weekend and evening work.
• This position is located both on the Chicago and Evanston campuses (Evanston primary).
• This position will require the applicant to carry an NU cell phone or pager.

Apply for Learning Engineer

• Job ID: 53647
• Hiring Manager: Myndi Brown
• Location:  Evanston
• Post date: 4/24/2026

The IAM Engineer provides support for a complex environment(s). They provide knowledge, skillsets and subject matter expertise (SME) for provisioning/deprovisioning, federation, authentication and access management, and directory services. Linux based Architecture, infrastructure and identity integrations with various technologies and services.

In this role, you will apply your knowledge and skillsets to provide support, consultation, design services, testing, documentation and implementation for Sailpoint, Forgerock SSO, Forgerock DS(LDAP), Shibboleth/SAML and Linux based systems. That will include configuration/implementation of new functionality, versioning, modify existing set ups, and provide Tier 3 support for trouble shooting various issues or incidents. You will also provide an array of consultative information, guidance and/or assistance to various groups within NUIT as well as NU schools and units.

As an IAM engineer you will need to have acquired 3 years hands on experience with Sailpoint, SSO, Shibboleth/SAML Fed, Directory, and other Identity products. You will work to ensure that IAM systems/solutions are both resilient and adaptive to an evolving Identity landscape. The IAM Engineer works on IAM projects within the AM team and provides guidance to other staff, as well as ensures compliance with all security associated with NU, state, and federal rules and regulations. Works closely with stakeholders throughout Northwestern to implement IAM best practices and controls.

Apply for IAM Engineer

• Job ID: 53184
• Hiring Manager: Doug Dickerson
• Location:  Evanston
• Post date: 4/28/2026

Supports the basic installation and repair of network/telecommunication systems, products and services. Responds to and completes simple and standard user network/telecommunication requests and associated documentation and reports.

Specific Responsibilities:

Administration

• Documents activities, events and materials used in maintenance logs or on service reports.
• Prepares system performance/configuration reports.
• Provides input to procedures modifications to assist in effective operations of areas of responsibility

Development

• Completes basic installation, repair and maintenance of University telecom and network services using standard tools and test equipment while following established procedures.

Performance

• Responds to user inquiries on NU communications systems regarding functions and problems with connectivity and performance in a courteous and professional manner.
• Follows through on problems and inquiries according to established practices.

Apply for Telecom Technician Associate

• Job ID: 53373
• Hiring Manager: Casey Colby
• Location:  Evanston
• Post date: 6/2/2026

Efficiently develops, tests, deploys, and debugs new software or enhancements to existing software with occasional assistance. Often works collaboratively but may coordinate some low-complexity projects independently. Works directly with analysts and senior team members to design and implement technical solutions ensuring that business needs and requirements are met. Performs basic system integration tasks. Provides estimation for assigned tasks.

Please note: Under our current hybrid work model, a minimum of two in-office days with the team are expected per week, subject to change.

Specific Responsibilities:

Strategic Planning

• Collaborates with analysts and users to develop workflows and features.
• Assists in all stages of the project, starting from the initial planning stages.

Administration

• Responds to inquiries and adheres to Northwestern’s ITSM.
• Creates and maintains software, process, and support documentation.
• Communicates, diagnoses, and resolves database and software performance issues.

Development

• Executes all phases of the SDLC with occasional guidance.
• Works with business analysts and stakeholders to determine and document requirements.
• Designs databases and data structures.
• Develops applications according to specifications from analysts and senior developers to support business requirements.
• Completes tier 3 troubleshooting.
• Prioritizes assigned tasks.
• Escalates issues with vendors as appropriate.

Apply for Developer Associate

Do you know Python or R? Do you like helping others with their technical problems?  Then join the Data Science, Statistics, and Visualization (DSSV) team in Research Computing and Data Services as a DSSV Student Consultant.  Applications are accepted in March each year for the following academic year.  Learn more about the program. 

 

Research Computing Services is seeking a Research Computing Support Student Consultant to assist researchers in leveraging advanced computing systems and troubleshooting computational workflows. Graduate students from all disciplines who enjoy problem-solving, communicating technical concepts, and learning new skills are encouraged to apply. Learn more about the program and submit an application. Applications will close on March 20, 2026.

• Department: Research Computing and Data Services
• Number of Open Positions: n/a
• Base Wage: $15/hour
• Deadline to Apply: Always accepting resumes 

As key members of the Media and Design team, Student Video Specialists work on video, audio, animation, and graphics projects for clients across Northwestern. As a part of our team, you will develop and learn new skills in media creation. Students of all years are welcome to apply! You should have interest and skill in at least one of the following areas: video production, video post-production, animation, graphic design, lighting, cinematography, and photography.

Summary Responsibilities

Media & Design Production

1. Post-production for media including, but not limited to, live events, promotional videos, and Massive Open Online Courses.
2. Serve as a production assistant, camera operator, or other duties in the studio or on-location.
3. Comply with Northwestern University and Information Technology policies, procedures, and standards of ethics and integrity.

Qualifications

Minimum Competencies: (Skills, knowledge, and abilities.)

1. Familiarity with programs like Adobe Premiere and Photoshop
2. Possess excellent attention to detail
3. Ability to work 8-12 hours per week

Preferred Competencies: (Skills, knowledge, and abilities)

1. Freshman or Sophomore with a desire to increase their skill in production and post-production
2. Experience with video production environment
3. Ability to troubleshoot hardware and software issues
4. Skill in design or animation
5. Ability to lift at least 20 lbs of equipment for on-set production

To apply, please submit Student Video Specialist Job Application form to md-production@northwestern.edu. 

Apply for Student Video Specialist

• Department: IT Audio/Visual Technology and Services
• Number of Open Positions: Rolling hiring
• Base Wage: $16/hour*
• Deadline to Apply: Always accepting resumes

We are seeking diverse students who enjoy exploring technology and have a passion for customer service to join our AV Technical consultant team.

In this role, you will guide clients in the operation of presentation and conferencing systems in supported spaces, collaborate to solve complex problems, and engage in service improvement initiatives to enhance customer experience.

This is an opportunity to work on a highly diverse team to assist a wide range of professors and departments across the university. You will develop a broad range of technical skills, soft skills and potentially leadership skills applicable to any future career choice.

Summary Responsibilities

1. Provide technical support for Northwestern students, faculty, and staff in NUIT supported technology spaces across Evanston and Chicago campuses. Manage and resolve critical customer incidents, requests, and escalation.
2. Deliver proactive and efficient customer service, such that users receive the help they need, and are better equipped to independently solve problems.
3. Attend regular training sessions to gain required knowledge for technical troubleshooting, receive information on organizational policies and procedures, and to improve customer service skills.
4. Provide routine quality checks and maintenance of A/V equipment.
5. Leadership opportunities available. 
6. Comply with Northwestern University and Information Technology policies, procedures, protocols and standards of ethics and integrity.

Qualifications

Minimum Competencies: (Skills, knowledge, and abilities.)

1. Possess superb communication (written and verbal), interpersonal, and analytical skills.
2. Willingness to learn Audio/Visual and computer technologies.
3. Ability to work minimum 10 hours per week.

Preferred Competencies: (Skills, knowledge, and abilities)

1. First or second year student with a desire to work in a customer focused work environment.
2. Some experience in a customer support role.
3. Some experience with any A/V presentation technology.
4. Proven knowledge of computing technologies (e.g., Windows, macOS, iOS, Android).

*Technical Consultant base wage is $16 per hour. Consultants are reviewed twice during the academic year with opportunities for raises. In addition, consultants have multiple opportunities for advancement toward roles requiring heightened responsibility and increased pay. There are also opportunities for summer employment.

APPLY FOR AUDIO/VISUAL TECHNICAL CONSULTANT

• Department: Northwestern IT Communications
• Number of Open Positions: Currently Filled
• Base Wage: $14.00
• Deadline to Apply: Not currently accepting resumes

The Northwestern IT Communications team is seeking a self-motivated, high-energy student with a passion for marketing, strategic communication, and digital storytelling. The student will directly support the communications team as they develop and implement a comprehensive, campus-wide communication and marketing strategy that raises awareness for Northwestern IT’s services, initiatives, and priorities, all in support of the University’s ambitious mission and strategic priorities.

Summary Responsibilities

1. Assist with the management of Northwestern IT’s social media account with a focus on Twitter, and eventually Instagram; work will include editorial calendar management; content ideation, creation, and execution; and analyzing and reporting metrics.
2. Draft editorial content for a variety of communication vehicles, including the Northwestern IT website and e-newsletter.
3. Provide pre-, on-site, and post-event support, as needed, for Northwestern IT departments (Research Computing and Data Services, Teaching and Learning Technologies, etc.) offering consultations, workshops, and other events.
4. Comply with Northwestern University and Information Technology policies, procedures, protocols, and standards of ethics and integrity.
5. Other duties as assigned.

Qualifications

1. Ability to work 12–15 hours per week
2. Background in strategic communication, public relations, marketing, journalism, social media, event management, or relevant field is preferred
3. Possess superb communication (written and verbal), interpersonal, and analytical skills
4. Superior writing and editing skills
5. Solid understanding of social media marketing
6. Ability to follow oral and written instructions
7. Demonstrate organizational and planning skills
8. Experience in web design, podcast creation, and video recording is a plus

NOTE TO APPLICANTS: To apply, please email a cover letter, resume, writing samples, and your schedule availability to steve.christensen@northwestern.edu. This position is flexible, but advance notification of schedule changes, time-off, and vacations is much appreciated.

Apply for Communications Student Specialist