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Northwestern IT Service Status

View all scheduled maintenance, service interruptions, and service alerts: Status of University IT Services

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Prompt for New Wireless Certificate

Northwestern IT is updating the University’s wireless network authentication server with a new certificate effective 7 a.m. on Thursday, August 11. Following the change, users will be prompted to accept the new certificate before establishing access to the eduroam wireless network. View the service status posting.

NUFinancials Downtime on August 13

NUFinancials will undergo scheduled maintenance to apply a required security update on Saturday, August 13. The maintenance necessitates system downtime, and NUFinancials will be unavailable on August 13, from approximately 7 a.m. to 3 p.m. View the service status posting.

GlobalProtect VPN Upgrade Underway

Northwestern IT is performing an upgrade to GlobalProtect, the University’s Virtual Private Network (VPN). The upgrade addresses security vulnerabilities and aligns Northwestern with the vendor’s upgrade window recommendations. Users can self-upgrade now before the upgrade process is required beginning August 16. Learn about the upgrade process.

Summer Data and Programming Workshops - Register Now!

In August, Research Computing Services is facilitating no-cost virtual workshops for opportunities to learn R, Python, data visualization, and more! All members of the Northwestern community are welcome to register. Visit the Training and Learning web page for workshop descriptions and to register.

Guidance on Connecting to eduroam

Earlier this year, the University transitioned to eduroam, making it the sole secure wireless network for all Northwestern students, faculty, and staff. Since the transition, some community members have contacted the Northwestern IT Service Desk or local IT support staff seeking assistance with connecting to the wireless network. If you are experiencing an issue with the wireless connection for an extended period of time, please first review Northwestern IT's self-service guidance.

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Students • Faculty and Staff • Researchers

Tech Resources at Your Fingertips. Ready. Set. Go.

Students, faculty, and staff: Review these quick start guides to learn how to take full advantage of Northwestern's tech resources



As a student you have access to a multitude of tools for managing your information like grades and tuition, plus resources you can use for academics, research, and more.
Student Resources
Image of Rifka Cook, associate Professor of Instruction, Spanish and Portuguese teaching class

Faculty and Staff

Northwestern IT offers essential services and tools needed for teaching, research, and administration including Canvas, SharePoint, conferencing, telephone services, and lecture capture.
Faculty and Staff Resources


As a member of the Northwestern community, you have access to a multitude of technology tools to collaborate with colleagues, conduct research, teach, and manage your daily life at Northwestern.
Researcher Resources

IT Community

Northwestern IT professionals can find work-related tools and resources, join or create communities of practice and interest, collaborate with colleagues, and get helpful information.

IT Community Resources
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