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New Wireless Certificate - July 22

from Status of University IT Services

Northwestern IT will update the wireless network authentication server with a new certificate effective 7:00 a.m. on Tuesday, July 22. This server is used by the University's wireless system to provide secure access to the Northwestern network. With this change, users will be asked to accept the new certificate before establishing access to the eduroam wireless networks.

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CAESAR Unavailable for Maintenance July 10-12

from Status of University IT Services

The CAESAR system will undergo scheduled maintenance to upgrade the underlying PeopleTools platform and apply critical patches. It will be unavailable beginning Thursday, July 10, at 5 p.m. through Saturday, July 12, at approximately 6 p.m. During the maintenance period, data will not be available in the system. However, the report database will remain accessible for users who rely on reporting data.

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TDX Agents Get Ticket Assistance from AI

In addition to a refreshed user interface launched on May 17, the IT Service Management Team (ITSM) has activated two new AI features in the TeamDynamix TDNext workspace. These new updates are designed to help technicians manage tickets more efficiently and easily.

Protect Your Privacy Using a VPN at Northwestern and Beyond

Whether you're studying abroad, completing a program at another university, working remotely, or will be off campus this summer, using a virtual private network (VPN) keeps your online activity secure. Northwestern provides a trusted VPN to use for University-related activities.

Northwestern IT Brings Generative AI “Clients” to Law School Classroom

The rapid adoption of generative AI in higher education has brought its challenges for professors, but it also can bring about solutions and augment classroom learning. Entrepreneurship law students at the Northwestern Pritzker School of Law got first-hand experience with this when the Law School teamed up with Northwestern IT to bring a custom generative AI chat simulation tool to the classroom to support client role playing and enhance student experiences.

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Guidance on the Use of Generative AI at Northwestern

Generative artificial intelligence (AI) offers the potential for new capabilities in research, education, and productivity. Understand what to look for when adopting these tools to ensure the intended use is met and University data is protected.

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Technology Tip

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Travel Safety Tips

Even if you leave your laptop computer at home, you’ll probably stay connected when you’re traveling this summer – you can check your phone on the beach or on a mountaintop. Remain cyber safe following simple practices to keep your information protected from cybercriminal meddling.

Events

Jul
14
2025

Quest Orientation (Virtual)

10:00 AM
Are you getting started with the Quest high-performance computing (HPC) cluster? This session is strongly recommended fo...
Jul
14
2025

Research Computing and Data Drop-in Support

3:00 PM Mudd Hall ( formerly Seeley G. Mudd Library), 2233 Tech Drive
Research Computing and Data Services Consultations Drop-in Support: We are excited to be holding in-person consultation ...
Jul
15
2025

Introduction to Canvas for Instructors

10:30 AM
For instructors new to Northwestern or new to using Canvas full-time, this interactive workshop provides an overview of ...