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Northwestern IT Service Alerts

View all scheduled maintenance and service alerts: Status of University IT Services

News

myHR Unavailable August 15

Northwestern Information Technology (IT) is scheduled to perform maintenance on myHR, Northwestern's system of record for Human Resources and payroll data, on Saturday, August 15, 2020, beginning at 6 a.m. and ending at 6 p.m. The myHR system will be unavailable throughout the 12-hour maintenance window.

This work is necessary to apply a critical security patch. During the downtime, data lookup will remain available to administrators in the myHR reporting database. All reports will remain accessible in Cognos and myHR reporting queries. After the maintenance period has ended, users should notice no change in functionality; however, they will need to clear their cache before logging in the first time. Although the upgrade period may be shorter, users are encouraged to plan for the entire outage period. Visit Status of University IT Services for up-to-date information.

Northwestern VPN Upgrade Begins August 18

This month, Northwestern IT is scheduled to perform an upgrade to GlobalProtect, the University’s Virtual Private Network (VPN).  The upgrade will provide compatibility with the newest version of macOS 11 coming later this fall and address security vulnerabilities in GlobalProtect.

Beginning, Tuesday, August 18, at 7:30 a.m., users will be prompted to upgrade GlobalProtect upon logging-in to a VPN-required service. Northwestern IT encourages users to complete the upgrade as soon as possible. The upgrade process will become mandatory effective, September 1. At that time, users will be required to download and install the new GlobalProtect version the next time a connection is made.

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Tips for Protecting Your Meetings from "Zoombombing"

"Zoombombing" occurs when unwelcome intruders attend a Zoom session for nefarious reasons. These intrusions are disruptive and can result in the unintentional sharing of sensitive information. Northwestern IT encourages faculty, staff, and students to prepare by understanding the risks of "Zoombombing" and reviewing your options for setting up meetings. View Tips and How-To Videos

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Students • Faculty & Staff • Researchers

Tech Resources at Your Fingertips. Ready. Set. Go.

Students, faculty, and staff: Review these quick start guides to learn how to take full advantage of Northwestern's tech resources

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Students

As a student you have access to a multitude of tools for managing your information like grades and tuition, plus resources you can use for academics, research, and more.
Student Resources
Image of Rifka Cook, associate Professor of Instruction, Spanish and Portuguese teaching class

Faculty and Staff

Northwestern IT offers essential services and tools needed for teaching, research, and administration including Canvas, Box, SharePoint, conferencing, telephone services, and lecture capture.
Faculty and Staff Resources
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Researchers

As a member of the Northwestern community, you have access to a multitude of technology tools to collaborate with colleagues, conduct research, teach, and manage your daily life at Northwestern.
Researcher Resources
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IT Community

Northwestern IT professionals can find work-related tools and resources, join or create communities of practice and interest, collaborate with colleagues, and get helpful information.

IT Community Resources
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