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Duo Updating App and Releasing Universal Prompt

Two important changes are coming to the tool that powers Northwestern's multi-factor authentication (MFA). Duo is releasing a redesigned version of the Duo Mobile app for iOS and Android the week of October 11. The updated app will provide the same security and functionality while offering an enhanced mobile experience. As part of the redesign, Duo is also releasing the Universal Prompt, an improved MFA browser experience that updates the look and feel of the authentication screen, increases accessibility, and streamlines the verification process. Learn more about these Duo changes.

Northwestern IT Change Advisory Board (CAB) Meeting Schedule Update

Beginning September 29, Northwestern IT’s Change Advisory Board (CAB) meetings are moving from Tuesdays to Wednesdays as part of ongoing efforts to improve information technology service management and delivery. As part of Northwestern IT’s standard change management process, the CAB meets weekly to review, discuss, and approve technology systems and services changes. Learn more about the changes to the CAB schedule changes. Read more about the update to the CAB schedule.


Technology Support Center Re-Opening in University Library

Northwestern IT’s Technology Support Center re-opens in the University Library—across from the Circulation Desk—on Monday, September 20, at 10 a.m., for in-person support during the Fall Quarter. Northwestern IT Service Desk members will staff the location Monday through Thursday, from 10 a.m. to 4 p.m. Read more about the re-opening plans.


Quest Unavailable During Maintenance Window Beginning September 19

Northwestern IT will perform necessary maintenance to Quest, the University's high-performance computing system, starting at 5 p.m. on Sunday, September 19, and ending at 5 p.m. on Friday, September 24. Quest, including Quest Analytics Nodes and the Kellogg Linux Cluster (KLC), will be unavailable during this maintenance window.This maintenance is necessary to apply critical system patches and to improve network performance. Read more about the scheduled maintenance.


Cloud Storage is On the Move—Time to Pack Up

When planning a move, no matter how far in advance, it is never too soon to get organized. As previously announced, Northwestern is moving from Box to Microsoft cloud-storage platforms—OneDrive, SharePoint, and Teams—by August 2022. Although this service change may seem far off, the first migrations will begin in October 2021. Prepare for the move.


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Students • Faculty and Staff • Researchers

Tech Resources at Your Fingertips. Ready. Set. Go.

Students, faculty, and staff: Review these quick start guides to learn how to take full advantage of Northwestern's tech resources

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Students

As a student you have access to a multitude of tools for managing your information like grades and tuition, plus resources you can use for academics, research, and more.
Student Resources
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Faculty and Staff

Northwestern IT offers essential services and tools needed for teaching, research, and administration including Canvas, Box, SharePoint, conferencing, telephone services, and lecture capture.
Faculty and Staff Resources
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Researchers

As a member of the Northwestern community, you have access to a multitude of technology tools to collaborate with colleagues, conduct research, teach, and manage your daily life at Northwestern.
Researcher Resources
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IT Community

Northwestern IT professionals can find work-related tools and resources, join or create communities of practice and interest, collaborate with colleagues, and get helpful information.

IT Community Resources
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