Skip to main content
IT Service Status
IT Service Status

Home Page

Find an Answer

News and Announcements

Students walking on Evanston Campus

Security Enhancement to the Northwestern Online People Directory Begins April 29

Starting on Monday, April 29, the Northwestern Online People Directory, which lists contact information for Northwestern students, faculty, and staff, will transition to NetID-authenticated use only. This change will provide the campus community with more privacy and better protection from phishing attacks and unwanted emails.

Abstract creative fingerprint illustration , personal biometric data concept. AI Generated

Changes to the Remote Identity Verification Process

On April 11, the Northwestern IT Service Desk implemented an updated remote identity verification process for users who call in or email to reset their NetID password. These changes ensure the validation process is more accurate and aligns with industry security standards.

GlobalProtect VPN Upgrade - April 30

Northwestern IT is upgrading GlobalProtect, the University’s Virtual Private Network, this month. The upgrade addresses security vulnerabilities and aligns with the vendor’s upgrade window recommendations. The upgrade includes an updated interface to improve user experience.  Users can self-upgrade starting April 16, and the upgrade will be required on April 30.

Chris Fowler wins the 2023 Employee Excellence Award

Chris Fowler Named Northwestern IT Employee of the Year

At the February 2024 Extended Staff Meeting, Chris Fowler earned Northwestern IT’s highest individual staff recognition, the Employee Excellence Award, for his dedication to consistently delivering the highest standards possible of both support and leadership.

Duo screen on phone

Duo MFA Changes Coming Soon

Northwestern IT’s Multi-factor Authentication (MFA) Enhancement initiative is underway and intended to better secure University systems and protect the identities of the community against evolving cyberattacks designed to get through existing MFA protections.

New Student-Requested Features Available in Canvas

In the fall, Northwestern IT Teaching and Learning Technologies (TLT) surveyed students to understand better what additional features they wanted to see offered in Canvas. From that engagement, TLT customized two new features in Canvas—dark mode and adjustable fonts—with plans to add more enhancements in the coming months.

TEACHx attendees attending a workshop

Sparking Innovation in Teaching and Learning

from TEACHx

TEACHx call for proposals is now open! This annual event brings instructors, students, learning designers, and technology specialists together to make connections, begin collaborations, and learn from their peers.

graphic of brain

Guidance on the Use of Generative AI at Northwestern

Generative artificial intelligence (AI) offers the potential for new capabilities in research, education, and productivity. Understand what to look for when adopting these tools to ensure the intended use is met and University data is protected.

Stay Up-To-Date

Tech Tip

megaphone graphic

NUFinancials Unavailable During Scheduled Maintenance on May 18

The NUFinancials system will undergo scheduled maintenance on Saturday, May 18, to apply a required security update. The maintenance necessitates system downtime, and NUFinancials will be unavailable from approximately 7 a.m. to 3:30 p.m. Details of this scheduled maintenance can be found on the Status of University IT Services web page.



Research Computing and Data Drop-in Support

3:00 PM Mudd Hall ( formerly Seeley G. Mudd Library), 2233 Tech Drive
Research Computing and Data Services Consultations Drop-in Support: Stop by the Mudd Library GIS Lab on Mondays from 3 t...

Next Steps in R Workshop Series (Virtual): Writing reusable R code

12:00 PM
Expand your R skills beyond the basics at these one-hour remote lessons. You do not need to attend each session to parti...

Using Assistive Technology to Navigate a Canvas Course Site

1:30 PM
NOTE: This is a virtual session, the link will be sent in a reminder email. There has been a lot of talk about making co...