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IT Service Status
IT Service Status

Zoom Minimum Version Requirement

Zoom has implemented a Software Quarterly Lifecycle Policy requiring a new minimum version every three months—the first weekend of November, February, May, and August. This policy ensures all users have the required privacy and security updates and the latest features.

On February 4, Zoom will require version 5.10.3. Users can check their Zoom version directly in the desktop client and mobile app. If the version is below 5.10.3, please upgrade to the latest version of the Zoom client as soon as possible.

On February 4, anyone attempting to sign in or join a meeting/webinar using a version below 5.10.3 will be prompted to update the Zoom client to the current minimum version. If an update cannot be made immediately, there is the option to join through the web client instead.

Zoom will provide notice 90 days before the next minimum version is required. However, Northwestern IT recommends regularly updating Zoom to the latest version to ensure continued access to the service.

For questions or assistance, please contact the Northwestern IT Service Desk at or 847-491-4357 (1-HELP).