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IT Service Status
IT Service Status

Jackie Milhans

Director

Director

Research Computing and Data

Email: milhans@northwestern.edu

Jackie leads the Research Computing and Data Services team where she is responsible for the long-term strategic planning for research support and delivering a portfolio of computational, data science, data management, cloud, and visualization support services for faculty, student, and staff researchers. This requires building relationships with and gathering research support requirements from deans, faculty, and University leadership. She leads the development of new services to address emerging technology and compliance requirements in the diverse breadth of research domains at Northwestern.

Jackie led and served on numerous committees and working groups both at Northwestern and with national organizations. She is currently a Co-Chair of the NSF-funded Campus Research Computing Consortium (CaRCC) Advisory Board and member of the Regulated Research Community Group of Practice Advisory group. Formerly, she was the Co-Lead for the EDUCAUSE Research Computing and Data Community Group; Co-Founder and former Co-Chair of the Northwestern IT Diversity, Equity, and Inclusion Steering committee; and Co-Chair of the PEARC21 Program Committee. She was also a member of the EDUCAUSE 2019 Program Committee; and EDUCAUSE Diversity, Equity, and Inclusion Advisory Committee. Jackie is a recipient of the EDUCAUSE 2023 Rising Star Award. 

She is the recipient of the Northwestern IT Director’s Award 2014. She has a passion for learning and sharing methods to build and lead effective, engaged, and productive teams through improved hiring and management practices, as well as ensuring an equitable and inclusive workplace. She has presented at multiple national conferences on topics including diversity, equity, and inclusion; management; and research computing and data. She completed her PhD in Materials Science and Engineering at the Georgia Institute of Technology and her Postdoc at Los Alamos National Laboratory.