Skip to main content
IT Service Status
IT Service Status

Support and Education Resources

We encourage you to get comfortable with OneDrive and SharePoint and make the most of their many features and capabilities. The resources on this page are a great place to start. Select the links below for quick access to the information you want to explore. You can also contact the IT Service Desk at if you have questions or need assistance.

Quick Reference Guides:

View a Webinar

As the University begins the transition from Box to Microsoft OneDrive and SharePoint, Northwestern students, faculty, and staff are invited to attend one-hour webinars led by the Microsoft Store Team. All participants should take some time to log in to OneDrive or SharePoint ahead of the webinar to familiarize themselves with the tools. Pre-webinar engagement can lead to a smoother learning experience during the sessions.

Microsoft Cloud Storage: OneDrive for Business and SharePoint Online Level 100

Course Details

This introductory course provides an overview of the features and capabilities of OneDrive and SharePoint.

Training objectives:

  • Access and edit files from any device
  • Share inside or outside your organization
  • Work together in real-time on Office documents
  • Quickly find the files that matter to you
  • Keep your files protected and backed up

Recorded Webinar

SharePoint Online Level 100

Course Details

This introductory course will focus on the experience for site members, using Communication and Team Sites. Attendees will learn how to share and manage content, find information, and collaborate across their organization.

Training objectives:

  • Successfully navigate SharePoint Online Communication and Team Sites
  • Understand Microsoft 365 groups
  • Work with SharePoint Online document libraries
  • Share files and folders with users outside of a group
  • Utilize shared resources in team sites including lists, plans, and notebooks

Recorded Webinar

SharePoint Online Level 200

Course Details

This course expands on more advanced features of SharePoint Online, focused on Site Ownership and Architecture. Attendees of this course can expect to learn about sharing and permissions, workflow management, content types, and various site architecture components for building effective team sites.

Training objectives:

  • Understand SharePoint Online team sites, communication sites, and hub sites
  • Plan a successful site by understanding functionality and best practices
  • Customize the look of a SharePoint site
  • Build a site and utilize web parts
  • Set approvals for documents
  • Analyze usage data for a site

Recorded Webinar

Knowledge Base

The Knowledge Base provides self-help answers for common technology questions. Below are the top five  questions asked about the Box migration.

Online Guides and Video Tutorials

LinkedIn Learning

Sign in with your Northwestern NetID credentials to view the full versions of these online courses