Box Transition: Support and Education Resources
We encourage you to get comfortable with OneDrive and SharePoint and make the most of their many features and capabilities. The resources on this page are a great place to start. Select the links below for quick access to the information you want to explore. You can also contact the IT Service Desk at BOX-Migration@northwestern.edu if you have questions or need assistance.
WEBINARS | SELF-HELP | ONLINE EDUCATION | TIPS AND BEST PRACTICES | KNOWN ISSUES
Attend a Webinar
As the University begins the transition from Box to Microsoft OneDrive and SharePoint, Northwestern students, faculty, and staff are invited to attend one-hour webinars led by the Microsoft Store Team. All participants should take some time to log in to OneDrive or SharePoint ahead of the webinar to familiarize themselves with the tools. Pre-webinar engagement can lead to a smoother learning experience during the sessions.
Microsoft Cloud Storage: OneDrive for Business and SharePoint Online Level 100
SharePoint Online Level 100
SharePoint Online Level 200
Knowledge Base
The Knowledge Base provides self-help answers for common technology questions. Below are the top five questions asked about the Box migration. For a complete list, visit the Knowledge Base.
- How to find something on SharePoint/OneDrive that was shared with me
- External or guest sharing in OneDrive or SharePoint
- What happens if Files don’t migrate from SkySync?
- OneDrive error: "There was a problem connecting to OneDrive"
- Downloading and Installing OneDrive for Windows
Online Guides and Video Tutorials
Quick Reference Guides
Microsoft OneDrive
Microsoft SharePoint
LinkedIn Learning
Sign in with your Northwestern NetID credentials to view the full versions of these online courses
Last Updated: 20 May 2022
Get Help Back to top