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IT Service Status
IT Service Status

Northwestern IT Student Quiz

Thank you to everyone who took the Fall Student IT Support Pop Quiz. You can find quiz answers (in bold) and a list of prize winners below. 

For a quick list of commonly sought IT solutions, please bookmark the Northwestern IT Student Resources Page. 

Congratulations to the Winners! 

Casey Z.
Hajo W.
Ady  L.
Lizzy M.
Lena C.
Leyun F.
Max F.
Arpan D.

Fall 2023 Quiz

The quiz is now closed, but you can find the answers (bolded) below.

Question: Where is the walk-in Northwestern IT Technology Support Center?

  • First floor of the main University Library
  • Second floor of Mudd Library
  • Evanston campus bookstore
  • The lower level of the Norris Student Center

Question: How do you submit a request for technical support?

Question: What should you do if you suspect you've received a phishing email?

  • Call the Northwestern IT Service Desk at 847-491-4357 (1-HELP)
  • Fwd the email, including the full header, to the Northwestern IT Information Security Office at security@northwestern.edu.
  • If you have clicked on any links, change your NetID password at nuvalidate.northwestern.edu.
  • Don't respond to the sender
  • All of the above

Question: Your NetID is required to view news stories on the Northwestern IT website. (Visit the Northwestern IT website and find the News and Announcements section of the homepage to check.)

  • True
  • False

Question: What is the Northwestern IT Knowledge Base, and what will you find there?

  • an online library of self-service solutions, how-to guides, and essential information about IT services and systems, available 24/7 at KB.northwestern.edu.
  • a secret server room hidden under The Rock, where University data is stored
  • a new student lounge at Norris
  • an online marketplace for study guides and test prep resources