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Careers in Northwestern IT

Employment Opportunities

IT Staff Opportunities

Northwestern University is a private research university with 12 schools and more than 21,000 students across three campuses. Beyond being a dynamic learning organization, research thrives at Northwestern, with teams working to solve society's problems and facilitate clinical and commercial use of their innovations. Now is an exciting time to join Northwestern IT, an organization committed to collaboration and leading the delivery of technology services and information resources in the dynamic Northwestern environment.

Senior Research Communications Coordinator

  • Job ID: 49665
  • Hiring Manager: Steve Christensen
  • Location:  Evanston
  • Post date: 2/22/24

The Senior Research Communications Coordinator is essential in Northwestern IT’s comprehensive, campus-wide communication effort to connect researchers and PIs to the various services and initiatives offered by Northwestern IT’s Research Computing and Data Services (RCDS) team. The coordinator works in partnership with the RCDS team and other IT Communications team members to advance a cohesive and effective communications, marketing, and engagement strategy delivered via a mix of communications channels and events.

The senior coordinator also supports general Northwestern IT change management initiatives that inform the University community of new and changing technology and raise awareness of IT services and resources that support the University’s academic, business, and research activities. The senior coordinator develops editorial content and communications for a diverse constituency and various channels—both internal to Northwestern IT and external to the campus community—all while ensuring a coordinated and consistent approach.

Apply for Senior Research Communications Coordinator

Senior Project Manager

  • Job ID: 48514
  • Hiring Manager: Heather Chester
  • Location:  Evanston
  • Post date: 8/29/23

The Senior Project Manager is responsible for the successful delivery of high-priority projects using the standard project management framework and tools. The projects are often complex in nature and require multiple cross-functional resources to plan and deliver integrated solutions. The Senior Project Manager will oversee the project from conception through implementation and may work with cross-functional teams and other areas of Northwestern IT, business partners, vendors, and end users to achieve the needed project objectives and defined success criteria. The Senior Project Manager will be responsible for understanding project objectives; managing project expectations, project approach, and timeline; and providing timely and regular communications for project status, decisions, and risks and issues with the appropriate project stakeholders.

The ideal candidate will be highly effective in planning, managing, and delivering projects. The Senior Project Manager will be effective with monitoring and managing project performance for resource utilization and delivering on time. They will have the ability to form working relationships with project stakeholders. The ideal candidate will have excellent organizational, planning, project leadership, team building, problem-solving coordination, and communication skills.

Apply for Senior Project Manager

IAM Senior Active Directory Engineer

  • Job ID: 47394
  • Hiring ManagerMyndi Brown
  • Location:  Evanston
  • Post date: 3/24/23

The Senior Active Directory Engineer provides support for a complex environment(s). They provide advanced knowledge, skillsets and subject matter expertise (SME) of Microsoft AD Architecture, infrastructure and identity integrations with various technologies and services.

In this role, you will apply your knowledge and skillsets to provide support, consultation, design services, testing, documentation and implementation for Microsoft Active Directory, Cayosoft, Azure AD, Unity Sync and Windows based systems. That will include configuration/implementation of new functionality, versioning, modify existing set ups, and provide Tier 3 support for trouble shooting various issues or incidents. You will also provide an array of consultative information, guidance and/or assistance to various groups within Northwestern IT as well as NU schools and units.

As a senior AD engineer you will need to have acquired extensive experience 6+ years hands on with Active Directory Server (ADS), Azure AD and other Microsoft and Identity products. You will assist with strategic planning and will work to ensure that IAM systems/solutions are both resilient and adaptive to an evolving Identity landscape. The IAM Senior AD Engineer leads and delivers on IAM projects within the MS team and provides guidance to other staff, as well as ensures compliance with all security associated NU, state, and federal rules and regulations. Works closely with stakeholders throughout.

Please note: This position will be required to participate in an on-call schedule that may result in occasional evening or weekend work.

APPLY FOR IAM Senior Active directory engineer

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Are you interested in browsing all open positions across Northwestern? Visit the Careers page of the Human Resources website

Student Employment

As the University's information technology organization, Northwestern IT is committed to collaboration and leading the delivery of technology services and information resources in the dynamic environment of Northwestern. We are seeking self-motivated, high-energy students with a real passion for technology to join our team.

Assistant Ed Tech Specialist

  • Department: Teaching and Learning Technologies
  • Eligibility: Northwestern graduate students
  • Rate: $16/hr. Compensation commensurate with experience and qualifications

Position Description

Are you interested in working in instructional technology? Want to learn about what happens behind the scenes in your Canvas courses? In Teaching and Learning Technologies, we help faculty create transformative learning experiences for their students. Join us 10 hours/week to:

  • Create digital content that is accessible and inclusive
  • Create videos and other documentation
  • Check over Canvas sites for review and revision
  • Brainstorm interactive activities
  • Help out with virtual and in-person events

You should be:

  • Familiar with NU ed tech tools like Canvas and Zoom
  • Adept with technology
  • Able to interact easily with faculty
  • Detail-oriented
  • Available to work on campus occasionally (most work can be done remotely on your own schedule)
  • A graduate student currently paid by the University (this employment would be considered “additional pay”)

Interested? Send a resume and a note to Anna Luce.

Apply for Assistant Ed Specialist

Data Science Consultant

Do you know Python or R?  Do you like to help others with their technical problems?  Then join the Data Science, Statistics, and Visualization team in Research Computing and Data Services as a student Data Science Consultant.  Applications are accepted yearly in March for the following academic year.  Learn more about the program

Student Video Specialist

  • Department: Media and Technology Innovation
  • Number of Open Positions: n/a
  • Base Wage: $15/hour
  • Deadline to Apply: Always accepting resumes 

As key members of the Media and Design team, Student Video Specialists work on video, audio, animation, and graphics projects for clients across Northwestern. As a part of our team, you will develop and learn new skills in media creation. Students of all years are welcome to apply! You should have interest and skill in at least one of the following areas: video production, video post-production, animation, graphic design, lighting, cinematography, and photography.

Summary Responsibilities

Media & Design Production
  1. Post-production for media including, but not limited to, live events, promotional videos, and Massive Open Online Courses.
  2. Serve as a production assistant, camera operator, or other duties in the studio or on-location.
  3. Comply with Northwestern University and Information Technology policies, procedures, and standards of ethics and integrity.

Qualifications

Minimum Competencies: (Skills, knowledge, and abilities.)

  1. Familiarity with programs like Adobe Premiere and Photoshop
  2. Possess excellent attention to detail
  3. Ability to work 8-12 hours per week

Preferred Competencies: (Skills, knowledge, and abilities)

  1. Freshman or Sophomore with a desire to increase their skill in production and post-production
  2. Experience with video production environment
  3. Ability to troubleshoot hardware and software issues
  4. Skill in design or animation
  5. Ability to lift at least 20 lbs of equipment for on-set production

To apply, please submit Student Video Specialist Job Application form to md-production@northwestern.edu

Apply for Student Video Specialist

Audio/Visual Student Technical Consultant

  • Department: IT Audio/Visual Technology and Services
  • Number of Open Positions: Rolling hiring
  • Base Wage: $14/hour*
  • Deadline to Apply: Always accepting resumes

We are seeking diverse students who enjoy exploring technology and have a passion for customer service to join our AV Technical consultant team.

In this role, you will guide clients in the operation of presentation and conferencing systems in supported spaces, collaborate to solve complex problems, and engage in service improvement initiatives to enhance customer experience.

This is an opportunity to work on a highly diverse team to assist a wide range of professors and departments across the university. You will develop a broad range of technical skills, soft skills and potentially leadership skills applicable to any future career choice.

Summary Responsibilities

  1. Provide technical support for Northwestern students, faculty, and staff in NUIT supported technology spaces across Evanston and Chicago campuses. Manage and resolve critical customer incidents, requests, and escalation.
  2. Deliver proactive and efficient customer service, such that users receive the help they need, and are better equipped to independently solve problems.
  3. Attend regular training sessions to gain required knowledge for technical troubleshooting, receive information on organizational policies and procedures, and to improve customer service skills.
  4. Provide routine quality checks and maintenance of A/V equipment.
  5. Leadership opportunities available. 
  6. Comply with Northwestern University and Information Technology policies, procedures, protocols and standards of ethics and integrity.

Qualifications

Minimum Competencies: (Skills, knowledge, and abilities.)

  1. Possess superb communication (written and verbal), interpersonal, and analytical skills.
  2. Willingness to learn Audio/Visual and computer technologies.
  3. Ability to work minimum 10 hours per week.

Preferred Competencies: (Skills, knowledge, and abilities)

  1. First or second year student with a desire to work in a customer focused work environment.
  2. Some experience in a customer support role.
  3. Some experience with any A/V presentation technology.
  4. Proven knowledge of computing technologies (e.g., Windows, macOS, iOS, Android).

*Technical Consultant base wage is $14 per hour. Rounds shift wage is $19 per hour. Consultants are reviewed twice during the academic year with opportunities for raises. In addition, consultants have multiple opportunities for advancement toward roles requiring heightened responsibility and increased pay. There are also opportunities for summer employment.

Apply for Audio/Visual Student Technical Consultant

Strategic Communication Student Specialist

  • Department: Northwestern IT Communications
  • Number of Open Positions: Currently Hiring
  • Base Wage: $14.00
  • Deadline to Apply: Always accepting resumes

The Northwestern IT Communications team is seeking a self-motivated, high-energy student with a passion for marketing, strategic communication, and digital storytelling. The student will directly support the communications team as they develop and implement a comprehensive, campus-wide communication and marketing strategy that raises awareness for Northwestern IT’s services, initiatives, and priorities, all in support of the University’s ambitious mission and strategic priorities.

Summary Responsibilities

  1. Assist with the management of Northwestern IT’s social media account with a focus on Twitter, and eventually Instagram; work will include editorial calendar management; content ideation, creation, and execution; and analyzing and reporting metrics.
  2. Draft editorial content for a variety of communication vehicles, including the Northwestern IT website and e-newsletter.
  3. Provide pre-, on-site, and post-event support, as needed, for Northwestern IT departments (Research Computing and Data Services, Teaching and Learning Technologies, etc.) offering consultations, workshops, and other events.
  4. Comply with Northwestern University and Information Technology policies, procedures, protocols, and standards of ethics and integrity.
  5. Other duties as assigned.

Qualifications

  1. Ability to work 12–15 hours per week
  2. Background in strategic communication, public relations, marketing, journalism, social media, event management, or relevant field is preferred
  3. Possess superb communication (written and verbal), interpersonal, and analytical skills
  4. Superior writing and editing skills
  5. Solid understanding of social media marketing
  6. Ability to follow oral and written instructions
  7. Demonstrate organizational and planning skills
  8. Experience in web design, podcast creation, and video recording is a plus

NOTE TO APPLICANTS: To apply, please email a cover letter, resume, writing samples, and your schedule availability to steve.christensen@northwestern.edu. This position is flexible, but advance notification of schedule changes, time-off, and vacations is much appreciated.

Apply for Communications Student Specialist

Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, and individuals with disabilities are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.