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Before the Migration

illustration of an open box Packing Up

Northwestern IT is committed to ensuring your move proceeds as smoothly as possible. There are steps you can take now to help make that happen:

If you are unsure about what you can safely delete, you may want to check with your manager or school/unit leader. The University also has several resources that provide guidance. The University's Retention of University Records policy and its aligned Records Retention Schedule addresses questions related to retention requirements.  

During your migration, files and folders you own will be moved to OneDrive. Box Notes will also move to OneDrive. After the migration, if you do not see a folder in your OneDrive account that you expect to see, it may be because someone else at Northwestern owns the folder and has shared it with you. That shared folder in OneDrive will become visible to you when its owner is migrated. Until that time, you can continue to view its contents in Box.

Contents shared in a Box Organizational account (an account owned by a department, unit, or group) will move to SharePoint. Folders in Box Organizational accounts can be mapped to existing SharePoint sites; if no SharePoint site exists, one will be created.


If you experience issues accessing your files or folders after the move to OneDrive and SharePoint, please contact your school or department IT support.

Students, faculty, staff, and affiliates not supported directly by a school or department should contact the IT Service Desk at or 847-491-4357 (1-HELP).

Last Updated: 9 December 2021

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