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During the Migration


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Learn what to expect while your Box content moves to its new Microsoft file-sharing environment. Box individual accounts will move to OneDrive. Box Organizational accounts (an account owned by a department, unit, or group) will move to SharePoint.

At this point, you will have received advance notice of your migration date, including a final reminder on the day of your migration. Migrations are scheduled on Fridays, beginning at noon (CST). At that time, your Box account will be set to read-only. What is read-only mode?

Most migrations are complete by the following Monday. However, your migration could take longer depending on how much data you have in Box. You will receive an email from Northwestern IT confirming that your migration is complete.

During the migration, please keep the following items in mind:

About Shared Files

During your migration, files and folders for which you are the owner will be moved. After the migration, if you do not see a folder in your OneDrive or SharePoint account that you expect to see, it may be because someone else at Northwestern owns the folder and has shared it with you. That shared folder in OneDrive or SharePoint will become visible to you when its owner is migrated. Until that time, you can continue to view its contents in Box.

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Support

If you experience issues accessing your files or folders after the move to OneDrive and SharePoint, please contact your school or department IT support.

Students, faculty, staff, and affiliates not supported directly by a school or department should contact the IT Service Desk at BOX-Migration@northwestern.edu or 847-491-4357 (1-HELP).

Last Updated: 2 December 2021

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