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IT Service Status
IT Service Status

Offering Technology Assistance Across the University

Help and Support

Northwestern IT offers a variety of self-help options to assist you in solving technology issues and finding answers to commonly asked questions.

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Knowledge Base

Self-help answers to common questions

Find Answers
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Security Incidents

Learn about phishing, and report an information security incident

Report an Incident
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University Library location (Evanston) is open Monday to Thursday

Hours of Operation

IT Service Desk

Get Help from Northwestern IT Staff

We provide direct support to the Northwestern community, helping our students, faculty, and staff access and use Northwestern’s wide variety of technology offerings. Contact us via phone, email, or walk in at our University Library location.

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Phone and Email

Contact the Northwestern IT Service Desk:

Hours of Operation

  • Monday to Friday: 8 a.m.–6 p.m. (CDT)
  • Saturday and Sunday: Closed

The Northwestern IT Service Desk is closed on weekends, during Winter Recess, and on all University holidays.

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Technology Support Center
University Library, 1970 Campus Drive, First Floor, 1704
(Across from the Circulation Desk) 
Evanston, IL 60208  Map

Hours of Operation

  • Monday to Thursday: 10 a.m.–4 p.m. (CDT)
  • Friday, Saturday, and Sunday: Closed

The Technology Support Center is closed during Spring Break and will re-open on Monday, March 25, 2024.